Platform Development Specialist - Digital
Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them.
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
As a Platform Development Specialist, you will be responsible for the efficient and timely delivery of Tier 0 and Tier 1 White Label partnerships on our digital platform through the Digital-TCB (Taking Care of Business) team.
Working closely with the Simply Business Partnerships team, platform engineers and Insurance-TCB team, you will be managing all aspects of the delivery lifecycle, from presentation of ideation, through refinement, prioritization, delivery, testing and communications.
You will gain detailed knowledge of the capabilities within the Digital-TCB team in order to both provide commitment and reassurance on efficient, Agile led product development as well as drive knowledge and learning with the aim to enhance TCB’s already powerful operations.
As a Platform Development Specialist you will:
- Be able to independently process platform optimizations and business growth through continuous technical development
- Be dedicated to delivering the maximum impact with the minimum effort, releasing value early wherever possible, creating a sense of urgency and momentum
- Assist with the analysis of existing performance, you will be seeking opportunities to enhance our offering, making recommendations underpinned by data and customer driven insights
- Work closely with the Senior Manager of Product Operations as well as Partnership team stakeholders and to prioritize and enable delivery of new Partnership opportunities
- Learn and develop new skills to support the creation of White Label journeys
- Ensure stakeholders are kept up to date and that we deliver in an efficient manner, breaking down changes into smaller value chunks and iterating through delivery
- Support Partnerships team where necessary during new and existing partner talks and negotiations.
What we are looking for:
- Experienced (entry level) within a technical/engineering environment, you will have a desire to build on your foundational knowledge of product development
- Aptitude and mindset to learn new skills, such as coding methods using our DSL (Domain specific language), basic Ruby and Markdown, and are excited to learn
- Critical thinker and logic based problem solving skills
- Seamlessly blends product management with product development
- Demonstrates ownership, responsiveness – a bias to action, and commitment
- Cares deeply about customers
- Champions and loves learning, both through and with others
- Loves collaboration, compromises in the right way, and has experience in leading varied groups to swift decisions
- Has good organizational skills with an eye for detail (ability to see small details in large data)
What are the benefits?
Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, vision, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on parking and public transit costs
• 25 days of vacation time plus 10 sick days and 10 company holidays
• Annual company trip, regular outings, and volunteer opportunities
• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more
Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!
Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/
What's going on with work from home and return to the office?
More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.
We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.
We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.
If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.
Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person). If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected]. Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.