Lead Technical Product Manager

| Waltham
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If you're passionate about ecommerce and building web experiences that meet and exceed customer needs, we want you to join our team! Our business strategy is evolving, and we are growing quickly. This has created a need to take a big step back and evaluate our website strategy, UI, tools and architecture. As a leader on our team you will have the opportunity to make a giant impact on our overall business. This role will offer tremendous opportunity for growth and change as we look to dramatically evolve our customer experience globally.

 

 

In This Role, You’ll Get To:

  • Own entire product strategy along with future iterations.
  • Use Agile methodologies to deliver and iterate on new features at a fast pace based on customer data.
  • Use both quantitative and qualitative analysis to break down complex problems into meaningful plans.
  • Monitor performance of your product(s) and measure the impact of improvements while communicating results across the organization to drive prioritization.
  • Provide guidance and strategic direction to cross functional squads, business analysts, designers, and engineers in implementing outstanding solutions to enhance the user experience across the Vistaprint Global Storefront.
  • Define and drive key online growth initiatives from concept through execution while regularly communicating status to leadership, engineering, and other key business partners.
  • Develop a point of view on product direction, supported by market data and personal experience by researching and staying abreast of new and innovative online solutions and capabilities; key competitor actions; industry trends and emerging customer and market needs.
  • Serve as an ecommerce subject matter authority and trusted partner for cross functional and cross channel teams, ecommerce, IT, Merchandising, SEO and Marketing
  • Build and manage 3rd party vendor relationships
  • Actively participate in the development and growth of the Vistaprint e-commerce team by collaborating and sharing standard methodologies with peers and mentoring junior members of the team
  • You are able to transform data into insights and strategy to improve the Vistaprint shopping experience and achieve business goals. You will work both independently and cross-functionally to generate ideas, transform those ideas into technical requirements, and work closely with design and engineering to deliver site experiences and new features. You will be responsible for owning the roadmap, setting goals, making appropriate product tradeoffs, and measuring success of your initiatives.

 

We Are Looking For People Who:

  • Are sharp, energetic and customer-centric with the ability to prioritize and focus while effectively balancing multiple, shifting priorities in a fast-paced environment
  • Have knowledge of the ecommerce space, industry trends, and technologies
  • Obtain a good grasp front-end design principles
  • Have strong analytical and critical thinking skills and can navigate through ambiguity by breaking down complex problems into simplified and manageable parts
  • Can perform analyses on data to support hypotheses and have a strong metrics orientation
  • Champion and drive high quality user experience and visual design with designers, UX and technical staff
  • Work cross-functionally to implement solutions in SAAS environment
  • Possess high technical aptitude; demonstrated ability to conceptualize and evaluate new technical ideas and concepts including hands-on knowledge/skill of system integrations, databases, widely adopted integration frameworks, and API development
  • Demonstrate independent and collaborative working abilities across functional teams to get results
  • Are flexible, possess a positive attitude with proven experience partnering with technical and design teams, clearly articulating business priorities and managing through conflict
  • Lead with excellent written and oral communication skills, influencing across all levels of Vistaprint
  • Have experience negotiating and managing 3rd party strategic partnerships (bonus!)

 

Basic Qualifications:

  • 5 – 7 years of ecommerce, online product management, ecommerce strategy or technology experience
  • Demonstrated analytical abilities
  • Bachelor’s degree

 

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases we strive to do more than the law requires.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AWSDatabases
    • SmartsheetManagement
    • OutlookEmail

Location

Vista is a Remote-First organization with ability to hire in over 17 countries globally!

An Insider's view of Vista

How would you describe the company’s work-life balance?

Moving to a remote-first environment has really helped my work-life harmony, (having three children under the age of 8 can be a challenge in itself!) and as an award-winning company for flexible, remote work I was drawn to want to be a part of this.

Craig Fish

Channel Marketing Manager

What projects are you most excited about?

Vista is building an awesome new website using world class microservices architecture, working on many innovative and challenging projects and building a variety of data products. We are a very agile company and work in teams of data product owners, data scientists and data engineers. We are consistently improving ourselves and data products.

Dorina Alimadhi

Lead Data Engineer

How does the company support your career growth?

I have recently taken up a new role in Brand Activations, having worked in Marketing for two years at Vista. Remote-first removed so much pressure from the process. Asynchronous and remote work has also helped me remain in work while having a baby. Without remote-first, I would have felt more pressure to leave work to be the primary caregiver.

Stephanie Tzortzis

Program Manager, Brand Activations

How do you make yourself accessible to the rest of the team?

My favorite session of the week is the open office hours. On Thursdays, I set up a two hour meeting where I sit on our video call platform so my team can drop in and out whenever they want to is they need to have a chat with me.

Chris Goldson

Channel Marketing Manager

What is your vision for the company?

My vision as CDO is to transform Vista into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vista Perks + Benefits

Vista Benefits Overview

Vista strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in local community
Two days per year where team members can volunteer at a charity of their choice
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Vista provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vista employees can contribute up to $2700 annually to their FSA.
Disability insurance
Short-term Disability insurance covers 100% of annual salary
Dental insurance
Our dental plan covers up to $2000 per member/ year
Vision insurance
The vision benefits plan covers $175 for glasses/year
Health insurance
Vista offers 3 seperate health plan options through Bluecross Blueshield of MA
Life insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet insurance
Employees have the option to pick up discounted pet insurance through Nationwide
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Vista 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) matching
Vista provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Performance bonus
Charitable contribution matching
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Childcare benefits
Vista provides Backup child care assistance.
Generous parental leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vista also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vista sponsors an annual take you child to work day which is a highlight for employees and their families.
Vacation & Time Off Benefits
Generous PTO
Vista employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid volunteer time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted Once every two weeks.
Onsite office parking
Fitness stipend
BCBSMA members are eligible for upto $150 reimbursed annually.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Vista offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?

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