Lead Provider Product Manager at Humana Studio_h

| Remote
Sorry, this job was removed at 2:43 p.m. (EST) on Monday, October 12, 2020
Find out who's hiring in Boston.
See all Product jobs in Boston

Description

 

As the Lead Provider Product Manager, you will be accountable for leading Humana’s provider product strategy to enhance our mission of delivering integrated care, resulting in improved health outcomes for patients. Leveraging your expertise in customer-centric design, you will partner with key internal and external stakeholders, to define the vision, roadmap, business requirements and success metrics that further strengthen Humana’s provider partnerships towards integrated care delivery.

 

Responsibilities

 

Location: work at home anywhere

 

You will leverage your extensive experience in forming customer insights to develop a strategy and roadmap to deliver healthcare provider solutions. You will lead all phases of the product life cycle, from inception to introduction into the marketplace. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segment, adjusting products over time to continue to achieve the desired outcomes. This role plays an integral part in Humana’s clinical strategy. If you thrive in a fast-paced environment and are known for your incredible leadership, problem solving, creativity, and execution skills, we can’t wait to meet you. 

 

Responsibilities:

  • Using customer insights to prioritize and define the provider product roadmap
  • Partner with research teams to discover, collect, analyze, validate and communicate problems found in the market.
  • Assess Humana’s distinctive capabilities and competencies that deliver value to customers.
  • Deploy market based strategies that solve customer problems and lead the execution across various teams, including go to market strategy in partnership with marketing and customer success teams.
  • Leads cross-functional product teams across Humana, including external partnerships
  • Collect and articulate compelling business rationale for making product investment decisions, including market sizing, financial projections and risk identification.
  • Monitor and analyze KPIs
  • Lead and coordinate the development of customer journey maps and personas, ensuring integrated product experiences
  • Working closely with the Director of Product Launch Strategy, Vice Presidents of Product and Customer Success, and local Market teams you have accountability from design to delivery of fully-developed products that meet the needs of the customer.
  • Travel up to 25%

               

Role Essentials

  • Bachelor’s degree
  • 7+ years of product management experience and/or customer engagement strategy experience
  • 4+ years of healthcare strategy leadership
  • Proven ability to influence and lead cross-functional teams
  • Demonstrated success in launching successful clinical products and services
  • Strong analytical capabilities
  • Experience working directly with healthcare providers
  • Project management experience

 

Role Desirables

  • Master's Degree, MBA
  • Experience with healthcare technology, clinical workflows, and interoperability standards
  • Knowledge of healthcare technology, EHR workflows, data and integration, interoperability standards including FHIR, Smart on FHIR, X12
  • Experience in customer segmentation and persona development

 

Additional Information

 

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • PySparkLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • FileMakerDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • DrupalCMS
    • WordpressCMS
    • SugarCMS
    • SalesforceCRM

Location

Our bright, brand new, open-concept offices are located in the bustling Seaport district surrounded by like-minded high-tech and start-up companies.

An Insider's view of Humana Studio_h

What’s the vibe like in the office?

The Boston office is very open and built to make conversations & interactions easier. It’s easy to reach out to people (at any level) to ask for help, input, or just have a casual chat. There are 2 community managers who also help to plan events throughout the week for associates (e.g., yoga, happy hour, games). It’s a super lively environment!

Nanxi Ling

Experience and Transformation Lead

What projects are you most excited about?

The opportunity to be part of launching new products and care plans from greenfield by leveraging the latest technology stack and building best in class experience for both internal and external facing user applications, that will ultimately help us a company to focus on “Whole Person Health” rather than being than being a transaction system.

Kapil Sibal

AVP, Software Engineering

What are Humana Studio_h Perks + Benefits

Humana Studio_h Benefits Overview

• 401(k) with 125% match on first 6% contributed
• Associate Incentive Plan (AIP)
• Personal Time Off (PTO)
• Two Personal Holidays in addition to other major holidays
• Volunteer Time Off (VTO)
• Tuition Assistance
• Parental Leave / Caregiver Leave
• Comprehensive medical, dental, and vision insurance with subsidized premiums
• Life & Disability Benefits
• Adoption Assistance
• $2,500 Associate Referral Bonus for qualified positions
• Wage Works parking and commutation pre-tax benefit
• Charitable Matching Gift Program
• Network Resource Groups

Culture
Volunteer in local community
Volunteerism at Humana is part of our DNA - each employee is given 2 full days per year to designate to the cause of their choice. Volunteer on your own or with your team.
Partners with Nonprofits
Humana Foundation, Bold Goal Initiatives + MANY MORE!!!
Eat lunch together
Intracompany committees
Cross organization projects and initiatives, Network Resource Groups
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Humana is ranked #42 on DiversityInc's Top 50 Companies for Diversity and Inclusion. Our CEO Bruce Broussard Chairs the Executive Diversity Council and sets our agenda.
Unconscious bias training
Humana is partnering with Cook Ross, renowned consulting firm with deep expertise in Unconscious Bias to ensure that everyone can bring their whole self to work.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Humana's retirement plan is administered by Charles Schwab and offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Humana provides employees with a 401(k) matching plan managed by Charles Schwab. We match 125% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
The Associate Incentive Plan, or AIP, enables us to recognize associates for their contributions to the company's performance and outstanding contributions to those we serve.
Match charitable contributions
The Humana Foundation will match your donation dollar for dollar up to $100 per calendar year; or $2 for every $1 if you donate to an active Humana Foundation grant recipient.
Child Care & Parental Leave Benefits
Generous Parental Leave
Parental Leave provides up to 6 weeks of paid time away from work to bond with your newly born, adopted, or fostered child. The Parental Leave benefits are available to both the primary and secondary
Flexible Work Schedule
Humana provides employees with a flexible work schedule that includes Core hours but is at the discretion of leadership.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $5000 for eligible adoption expenses and 6 weeks of paid leave, 6 weeks unpaid.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Humana offers a pre-tax commutation benefit through Wage Works.
Game Room
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Online course subscriptions available
Paid industry certifications
More Jobs at Humana Studio_h91 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Finance
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Developer
new
Remote
Product
new
Remote
Data + Analytics
new
Boston
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Boston
Finance
new
Remote
Developer
new
Remote
Data + Analytics
new
Boston
Project Mgmt
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Product
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Boston
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Finance
new
Remote
Finance
new
Boston
Sales
new
Boston