Lead Product Manager - Restaurant Integrations

| Greater Boston Area | Remote
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About The Opportunity
Hey, We're Grubhub!
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms, and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where an authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
About the Opportunity
Grubhub's rapidly growing restaurant integration platform serves our restaurant partners by connecting with POS and middleware systems to facilitate streamlined order and menu management. Restaurant integrations are a core part of the Grubhub ecosystem, empowering both operational success and innovation across the company. You will lead a team of Product Managers, and work closely with stakeholders including Grubhub engineering, operations, data, and business teams, as well as our restaurant and third party partners, to scale and strengthen our restaurant integrations. The ideal candidate will have strong integrations and API product experience, be passionate about solving complex backend-oriented challenges at scale in partnership with engineering, motivated to collaborate with our restaurant partners to build solutions together, and ready to lead your team to build a first class integration platform.
The Impact You Will Make
  • Invest in coaching and leading your product managers and empowering them for success
  • Help set the company's vision and strategic direction for integrations, define new opportunities, and work in close concert with executive leadership, Grubhub's technology team, and business teams to articulate opportunities and goals
  • Collaborate with tech and business leadership at some of the largest restaurant brands in the country to define innovative solutions to persistent challenges
  • Grow our customer & partner API platform into a first class solution that drives leadership in the industry, from account setup through developer experience and core functionality
  • Align with third-party integrators to drive mutually beneficial roadmaps that strengthen our integration platform and restaurant partnerships
  • Partner with engineering to identify opportunities for efficiency and scale, without sacrificing quality
  • Drive knowledge-sharing and bridge-building between restaurant integrations and other product verticals and business stakeholders to understand and evangelize restaurant integrations in various use cases
  • Ensure integration functionality standards are clearly defined and there is a consistent process for planning and incorporating new functionality across the organization
  • Establish key performance indicator measurement and monitoring across the platform and active initiatives, to be able to communicate status, health, and coverage/quality metrics to stakeholders

What You Bring to the Table
  • 6+ years experience of strong technical and product expertise with exposure to leadership, including the ability to manage multiple product roadmaps
  • 2+ years managing Product Managers, ideally including distributed virtual/remote team members
  • B.S. or similar in a technical discipline (Engineering, Computer Science, Mathematics, Statistics) is preferred
  • Direct experience with restaurant technology and Point of Sale (POS) systems
  • Experience leading an API as a product, expertise working with APIs and understanding service architectures and data flows, familiarity with common API tools such as Postman, OpenAPI and/or Swagger
  • Ability to analyze and use data to inform decisions, understand results and monitor product health; experience with SQL and Excel, as well as logging tools like Splunk and Sumologic
  • Proven track record of taking ownership and of driving outcomes in a fast-paced matrix environment; history of successfully delivering large scale projects and managing the entire life-cycle
  • Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
  • Ability to think both strategically and tactically; equally comfortable with long term planning and day to day progress tracking and execution
  • Demonstrated experience in collaborating and communicating with technical and non-technical stakeholders at all levels, including customers and external partners

And Of Course, Perks!
  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

Vaccination Requirement: In the event the role you are applying for requires you to report to an office, you must be able to provide proof of full Covid-19 vaccination prior to starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine."
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.

An Insider's view of Grubhub

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.

Kathleen

Inside Sales Manager

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!

Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.

Culture
Volunteer in local community
Partners with Nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Certain roles within Grubhub are eligible to receive company equity.
Performance Bonus
Certain roles within Grubhub are eligible for bonuses.
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Time allotted for learning
Online course subscriptions available
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