Description

Humana is a Fortune 60 company transforming from an innovative health insurer to an integrated health plan and health care service provider leveraging our deep expertise serving seniors. The Lead Product Manager will join and help grow a strong team to develop, manage, and scale digital health solutions across Humana’s markets. These solutions will simplify access to care, prevent and slow disease progression, and enable seniors to live independently in their homes.

Reports to Director, Digital Health Product. The position is full time and based at Humana’s brand new studio_h facility in Boston’s Seaport. Requires up to 30% travel.

Relocation will be covered to Boston, MA for this position.

Responsibilities

Key Responsibilities

• Defines, develops, and delivers virtual care solutions for use across Humana.
• Defines the vision for virtual care products to enable holistic, integrated member-centric care delivery.
• Collaborates with internal stakeholders and research teams to ensure alignment with internal business partners and member needs.
• Works with the external digital health ecosystem to partner or buy relevant capabilities for integration into our products.
• Implements agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences.
• Defines and executes pilots to demonstrate value propositions in real-world settings.
• Prepares launch plans in conjunction with business partners to launch solutions at scale.
• Drives product success metrics including market adoption, customer satisfaction, and utilization.

Essential qualifications:

• Bachelor’s degree and 7+ years of experience in technical product management and development; advanced degree preferred.
• Strong record of success defining and delivering digital products and experiences to market.
• Solid domain experience in remote monitoring, telehealth, data analytics, and/or chronic disease management. 
• Passionate about understanding customer problems and jobs to be done.  Customer-centric, market-driven, and inquisitive by nature.
• Able to rapidly create credible relationships with external and internal partners.
• Outstanding oral and written communication skills; ability to communicate at all levels.
• Proven ability to thrive in a dynamic environment, be nimble and adaptable, and handle ambiguity.
• Leads by example; not afraid to get hands dirty, immerse in details when necessary, but maintain strategic perspective as well.

Preferred Qualifications:

• Mix of startup, growth stage, and larger company experience desirable.
• Understanding unique needs of seniors a plus.
• Experience commercializing digital health products for consumers, patients, health plan members, and/or health care providers preferred.