Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

As an Insurance Product Development lead, you will lead a team of Insurance Product Development Specialists. Reporting to the Insurance Product Development Manager, you will be responsible for ensuring that the team is set up for success, assisting with prioritizing a healthy backlog of work and create a highly motivated and engaged team.

You will gain and then leverage detailed knowledge within the TCB team in order to both provide commitment and reassurance on efficient, Agile led product development as well as drive knowledge and learning with the aim to enhance TCB's already powerful operations.

As an Insurance Product Development Lead you will:

• Manage a team of Insurance product development specialists to ensure delivery and performance is aligned to business needs
• Manage a pipeline of work coming into the Insurance Product Development team
• Ensure appropriate distribution of work amongst the wider team, and support efficient delivery
• Be dedicated to delivering the maximum impact with the minimum effort, releasing value early wherever possible, creating a sense of urgency and momentum
• Deliver solutions in an agile way by: ensuring user stories and acceptance criteria is sufficient, planning delivery sprints and coordinating across the business with key stakeholders and other teams
• Working closely with Insurance Product Development Manager and Insurance Product Managers to prioritize and enable delivery of insurance product changes
• Work closely with Insurance Product Development Manager and Insurance Product Managers to add additional products to our platform
• Ensure stakeholders are kept up to date and we deliver in an efficient manner, breaking down changes into smaller value chunks and iterate through delivery
• Constant look at ways to extend the Insurance Product Development capability to serve the business needs
• Develop and coach Insurance Product Development Specialists and Insurance Product Development Trainee’s to expand their knowledge of our software and systems
• Provide 121 support to specialists on a regular cadence
• Assist in the hiring of future Insurance Product Development Specialists and Trainees
• Support Insurance Product Managers during carrier talks and negotiations

What we are looking for:

• Proven success managing a team of direct reports, including coaching, training, and performance evaluation
• Experience either in the Insurance Industry or with project management preferable
• Proven experience in managing and prioritizing complex backlogs and workloads
• Understanding of the Agile development cycle and basic tools and processes used to support it, such as Kanban, prioritization, sprints, etc
• Aptitude and mindset to learn new skills, such as coding methods using our DSL (Domain specific language), basic Ruby and Markdown, and are excited to learn 
• Critical thinker and logic based problem solving skills
• Seamlessly blends product management with product development
• Demonstrates ownership, responsiveness – a bias to action, and commitment
• Cares deeply about customers
• Champions and loves learning, both through and with others
• Loves collaboration, compromises in the right way, and has experience in leading varied groups to swift decisions
• Has good organizational skills with an eye for detail (ability to see small details in large data)

What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:

• A salary that reflects your experience, our pay policy, and the market we’re in from your first day

• Group plan for medical, dental, vision, and prescription drug coverage

• Short term disability, long term disability, and life insurance coverage

• Participation in the Company’s bonus program

• Participation in 401(k) plan with a 3% employer match

• Commuter benefits to help cut down on parking and public transit costs

• 25 days of vacation time plus 10 sick days and 10 company holidays

• Annual company trip, regular outings, and volunteer opportunities 

• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

What's going on with work from home and return to the office?

More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.

We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.

We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.

Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person). If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected]. Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.