Description

As a Clinical Care Product Management Advisor focused on Medicaid and Commercial lines of business, you will be responsible for leading and coordinating the execution of Humana's product strategies, management, and roadmaps for those lines of business. Working closely with the Clinical Product team, you have accountability of design to delivery of fully-developed products that meet the needs of the customer. The ideal candidate has experience in the Medicaid space launching clinical products, leading or coordinating work across cross-functional teams, and managing vendors to create meaningful health care experiences. If you thrive in a fast-paced environment and are known for your incredible leadership, and execution skills, we can’t wait to meet you.

Responsibilities

• Accountable for the strategic planning, pricing, roadmap and execution of clinical care products for Medicaid and Commercial lines of business
• Partners closely with a cross-functional team comprised of operations, vendors, customer success teams and/or enterprise teams, to drive the development and product lifecycle
• Defines the core metrics that will inform the success of the product(s)
• Responsible for product performance including P&L/KPIs/NPS
• Monitors performance and recommends enhancements, product gaps, cost adjustments or discontinue investment
• Investigates facts and develops solutions to problems during the design and planning phases
• Responsible for reporting on product-level outcomes as well as providing timely and accurate information and status updates to functional leaders
• Has a solid understanding of the member/customer experience and helps to define the requirements to drive improved customer experience
• Provides strategic recommendations on new market opportunities, assesses client needs and builds ROI driven business plans

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration or other related fields
• 7 years of product management and/or program management
• 2 years of health care experience
• Ability to drive significant transformation
• Solid track record managing products that achieved clinical and financial outcomes
• Competence working on very large and most complex assignments.
• Strong ability to drive cross functional teams to alignment in the midst of ambiguity
• Ability to adapt quickly and juggle multiple competing priorities in a fast paced environment
• Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of business leaders from operators, to physicians, to management
• Both quantitative and qualitative analysis experience, with the ability to drive to trend identification and actionable insights

Preferred Qualifications

• Experience in digital health care products
• Experience in Medicaid and Commercial
• Data-driven decision making and quantitative analysis skills
• Proven experience in developing and managing P&L and equivalent operational KPIs
• Experience partnering with or managing vendors
• Strong ability to independently lead and manage a cross-functional teams to alignment in the midst of ambiguity
• Ability to adapt quickly and juggle multiple competing priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Passion for improving the health of our members
• Master’s degree or MBA preferred

Additional Information

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

#HumanaProductManagerHC