Toast
We power successful restaurants.
Boston, MA

Hardware Product Manager

Sorry, this job was removed at 6:24 a.m. (EST) on Saturday, December 18, 2021
Find out who's hiring in Greater Boston Area.
See all Product jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

About this roll* (Responsibilities) 

As a Toaster on the hardware product manager team you will be challenged to take on meaningful projects that will help craft the future of the company. On the product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and Customer Success to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (CIOs, CTOs, CMOs, managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow.

What you will do:

  • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap
  • Be the voice of the customers. Understand deeply and broadly what the functional, social and emotional needs of the users and lead the design and development of products that will delight the customers.
  • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win 
  • Develop product requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment
  • Work closely with the Marketing, Finance, Operations and  Customer Success teams to execute flawless launches
  • Discover customer pain points and unmet needs and drive for high quality feature requests
  • Manage multiple projects, and fulfill product requests within tight timelines
  • Source new products and drive the qualification of the product internally and externally
  • Analyze and track product KPIs to understand how hardware products are performing in the field post launch 
  • Manage vendors and overseas suppliers, comfortable with evening calls with overseas suppliers and be able to clearly communicate requirements and deliver quality products on time.

Do you have the right ingredients?

  • Bachelor’s degree or equivalent in Electrical Engineering, Mechanical Engineering or related engineering field
  • A minimum 3 years Product Manager in a fast-paced hardware development environment and have launched at least 1 hardware product to market
  • Strong understanding of hardware product development processes, from market research, user study, design, prototyping, production and post production quality support
  • Experience building strategic partnerships with hardware vendors and suppliers
  • Proven experience in bridging the technical and business sides of hardware projects, including the desire to lead through collaboration of these stakeholders
  • Strong communication skills, including the ability to demonstrate ideas visually
  • Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines)
  • Strong problem-solving skills
  • Experience in user experience design and research is a plus
  • Experience in data mining and/or querying skills is a plus

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

More Jobs at Toast

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ToastFind similar jobs like this