Director, Product Security Consulting

| Greater Boston Area

Director, Product Security Consulting

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

The Opportunity

Reporting to the Vice President, Customer Solutions, the leader of our Product Security Consulting team is a key member of the Global Services team who possesses a passion for customer success, technology, and solving complex security problems with innovative solutions.

This role is focused on leading our global team of Product Consultants responsible for the successful deployment and enablement of our customers as well as providing the expertise required to integrate companion products and extend product capabilities. The ideal candidate will have a strong focus on customer success and an ability to create and implement service offerings that solve customer problems and lead to successful customer outcomes. In addition, this person will have a strong background in security and related technologies so that they can guide the team’s direction to remain in synch with the customer landscape.

The Director is expected to drive pre-sales activities to engage and build our client base. In addition, their team will support customer relationships in a post-sales capacity by delivering exceptional quality and mission-critical product security solutions. 

This person will work cross-functionally with other Global Services leaders to foster collaboration, cohesion, and a consistent delivery approach within APAC, EMEA and the Americas. They will also work with our global leaders to grow our product consulting presence and track record of customer success.

If you are someone who wants to bring your progressive mindset to help us evolve a global vision for how our product consulting team can even further enhance our business, this could be the role for you!

Essential Responsibilities 

  • Work to establish a clear market position, go-to-market approach, and execution strategy for Rapid7’s Product Security Consulting practice

  • Provide P&L management with familiarity with Sales and Revenue forecasting

  • Design a process to directly support and drive opportunities and/or engagements from pre-sale through final delivery and sign-off

  • Enable and energize pre-sales, sales, account management, and channel partners through clear value proposition and benefits, as a unique value road-map, to meet the identified customer business needs

  • Develop a strong portfolio of consulting offerings that meet the needs of our customers and partners

  • Lead the team’s growth and expansion in non-North American geographies

  • Actively participate within the Rapid7 community and security industry as an advocate and advisor

  • Maintain an active presence as a thought leader in security/security technology space

Job Requirements

  • 10+ years of professional services delivery experience with an emphasis on the deployment of software/SaaS products/solutions

  • Bachelor’s degree in a relevant discipline (Computer Information Systems, Information System Technologies, Management Information Systems) or related field

  • Consulting experience including interfacing and servicing clients, conducting proofs-of-concept, pre-sales technical scoping, managing and budgeting time and expenses, working in project-oriented environments with deadlines and milestones, making presentations to management, etc.

  • Proven ability to build relationships, understand business needs, and deliver demonstrable value to senior management and C-level executives

  • Experience growing and managing global teams

  • Experience in the security industry highly preferred, or at a minimum, the passion to dig in and understand the space as well as customers at differing levels of security maturity

  • Willingness to travel up to 40% of the time


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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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