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Director of Product Management

| Greater Boston Area

We’re building Boston’s next great tech company - come be a part of it! ezCater was founded by two software engineers and serial entrepreneurs in 2007. ezCater is the world’s largest online marketplace for catering – a $60+ billion market just in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come help us.

At ezCater, we care a lot about building insanely helpful products that our customers and caterers love to use. Your focus will be the catering side of our marketplace. We’re building out tools to help our catering partners better manage their catering business and you’ll lead the team tasked with finding and delivering innovative solutions to them.

You will:

  • Be an innovative thinker who distills market opportunities and the unvoiced demand of customers into a clear product vision that can be translated into elegant, scalable software
  • Help to define what we should build and why, not just what customers are asking for
  • Be a great communicator who helps existing and potential customers, executives, your team and the broader organization understand where the product is headed and what value it will provide to a range of audiences
  • Spend most of your time out talking to catering partners so you can effectively speak to their needs, challenges and goals
  • Be a strong voice that helps internal teams translate your learnings into a prioritized plan for what to build when to drive adoption and retention by catering partners

You have:

  • An interesting and maybe atypical background. Maybe you’re:
    • An entrepreneur who has started a business in a related space
    • Someone with deep expertise in the restaurant business, or the restaurant tech space
    • A GM who’s lead a SaaS business line
    • MBA / Engineering background
  • 10+ years of experience managing and developing software products that end users love
  • 5+ years of hands-on product management experience defining roadmaps, prioritizing and scoping work, collaborating with design and engineering peers, and driving business outcomes
  • 5+ years managing and coaching A players
  • Significant experience in user research, bolstered by heartfelt empathy for users
  • A solid understanding of UI/UX and a healthy respect for the value of concept testing, experimentation and A/B split testing
  • A highly collaborative approach, supported by excellent communication and organizational skills
  • A proven ability to influence decision-making at all levels within an organization
  • A solid understanding of applicable web technologies
  • Substantial experience working directly with agile development teams

What you’ll get from us

Importantly, you’ll get a tremendous amount of authority and autonomy. You’ll own your outcomes and see measurable results for your efforts. With ezCater’s unmatched transparency and trust, you’ll have open access to the data that drives our decisions. ezUniversity sessions will provide plenty of opportunities to expand your mind.

At the same time, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get: Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • ElasticSearchDatabases
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail

Location

40 Water Street, Boston, MA 02109

What are ezCater Perks + Benefits

ezCater Benefits Overview

Importantly, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get:

Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
ezCater participates in regular community outreach activities with Rosie’s Place, City Sprouts, Community Servings, Greater Boston Food Bank, etc.
Partners with Nonprofits
ezCater partners with Feeding America through our CaterCares initiative
Friends outside of work
Eat lunch together
Intracompany committees
Here at ezCater, we have a number of different committees that tackle everything from planning fun company outings to furthering the conversation around diversity and inclusion among employees
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical every 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Company sponsored recreational sports leagues such as Basketball, Softball, Kickball throughout the year.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

Plus: Wicked awesome co-workers, Cupcakes, Breakfast delivered on Mondays, Lunch delivered on Thursdays

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