Category Specialist
The Opportunity:
The E-Commerce Specialist will support the North America category management team to enhance and maintain the gift card offering in the US and Canada. The role will report to the Senior Manager and will include daily tasks such as industry research, sourcing, sales analysis and pitching suppliers on strategic promotional opportunities. Focus is on analyzing sales and driving margin through enhanced offerings. The ideal candidate will enjoy working in a fast paced, growing company and contributing to future success.
Reporting to: Senior Category Manager
Location: Framingham, MA
What You will be Doing:
- Support gift card sourcing and expansion for North America, including research, outreach sourcing and onboarding
- Conduct market and competitive analysis
- Field product questions/inquiries and effectively communicate with the Merchandising team and current vendors to resolve
- Proactively identify opportunities for growth in new segments of business
- Monitor sales margin to ensure company is maximizing profitability
- Collaborate across departments to drive category goals in areas such as inventory planning, advertising & promotions, site merchandising & customer support.
- Serve as internal expert on our offering in North America, industry trends, and ways to stay ahead of the competition
- Ensure that our E-commerce sites are kept interesting and relevant to today’s trends and marketplace with the aim of maintaining Workhuman as the most innovative and successful in our industry=
The Skills You Will Bring:
- 3+ years of experience in category management, catalog optimization or related field
- High attention to detail
- Excellent project management skills; ability to meet multiple deadlines
- Ability to work in a fast-paced environment
- Self-starter, and entrepreneurial in spirit
- Excellent written and verbal communication skills
- Strong organizational and analytical skills
- Ability to demonstrate a creative approach when problem solving
- Excellent knowledge and use of Excel, Word, Outlook, PowerPoint
- Bachelor’s Degree preferred
- E-commerce experience a plus
Who We Are:
Culture creators. Visionaries. Innovators. Game changers and changemakers. A Unicorn or two … That’s who we are at Workhuman®. We love what we do because we’re shaping the future of work – and the world – through our people and global technology. We’re building cultures of gratitude and human connections for leading global brands – and that starts with our own. Here you can be yourself, learn, and grow with some of the best people you’ll ever meet. Be inspired to do your best work, celebrate life’s most meaningful moments, and truly experience the benefits of an award-winning workplace and caring culture rooted in respect and gratitude. This is the place where you can make a positive difference to colleagues, customers, and the world every day. You might just be the next human we’re looking for – because all the things that make you human and unique are the very reasons you belong here!
The Company:
Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.
- Workhuman® is used by millions of employees across 160 countries.
- Our core values are; Respect, Determination, Innovation and Imagination.
- We are #2 Great Place to Work in Ireland for the 2018 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.
- Check out our state-of-the-art offices in Framingham, MA and Dublin, Ireland.
Perks & Benefits for our Happy Healthy Humans:
- Comprehensive Health Plans
- Fully paid parental leave (12-week maternity/4-week paternity) effective day 1
- Peer-to-peer recognition program
- 401(k)
- Tuition Reimbursement
- Commuter bus from downtown Boston
- On-site fitness center
- Wellness rewards and reimbursements
- Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…)
- Regular celebrations for employees, families and special guests