Product Manager - Fintech/Business Services

| Boston

Toast is a rapidly growing startup that is revolutionizing the way the restaurant industry does business by offering the first android based, all-in-one restaurant management platform. With our POS at the core and the additional functionality of credit card processing, loyalty programs, gift cards, online ordering, inventory management and more, Toast makes it easier for restaurant owners and operators to optimize their business.

As a Toast Product Manager you will report directly to the VP of Business Services to drive forward several key initiatives at the intersection of finance and analytics. You will own the product roadmap from inception through execution. You will collaborate closely with designers, engineers, finance, marketing and other cross-functional team members within the organization to build our business services platform.

Responsibilities

  • Be the go-to person for all things product, include its design, build, launch, management and revision.
  • Develop roadmap, working with internal and external stakeholders to prioritize features and function.
  • Analyze and prioritize customer needs, demands and opportunities, translating these into features, all while evaluating the impact on the company’s operations and finances.
  • Create and monitor performance metrics to evaluate product success and opportunity for growth and improvement.
  • Act as product advocate across internal team, customers and partners.

Skills:

  • 2-5 years of hands-on product management experience and a successful track record of delivering great products.
  • Data driven, with the quantitative skills to analyze data and develop decision models to justify path forward.
  • Strong business intuition and judgment. Must be proactive, resourceful, and demonstrate intellectual curiosity to anticipate and articulate business needs.
  • Highly accountable, with ability to independently lead and coordinate complex projects across multiple subject areas.
  • Excellent people skills - you love working with people and talking to customers.
  • Bonus if you have financial technology development experience.
  • Bonus if you have product managed cloud-based/SaaS products.
  • Bonus if you have done process optimization and/or automation.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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