Travel Manager at Toast

| Greater Boston Area
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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

As the Travel Manager, you will be responsible for the management and oversight of all corporate travel and entertainment costs incurred on behalf of the company. In this collaborative and cross-functional role, you will develop innovative solutions to some of our most pressing challenges by improving existing processes and enforcing proposed policies. Your impact will be felt across the business as you play a pivotal role in travel and event planning, budgeting, and reconciliation. 

About this roll*:

  • Work closely with Accounting, Finance and Events personnel to outline travel and entertainment budgets and projections. Reconcile travel budgets against actuals to assist in re-forecasting and planning.
  • Partner with leadership teams to review and enhance existing travel and entertainment policies. Assure all travel and entertainment policies are economical for the company and in line with market standards.
  • Establish processes for reviewing and approving travel requests to assure that employees remain in policy. Responsible for enforcing travel and entertainment policy and escalating non-compliance issues to leadership.
  • Review all current policies and procedures (P&P) regarding company travel and entertainment and identify weaknesses. Work with leadership to implement efficiencies to existing P&P to assure best in class travel and entertainment program.
  • Manage employee Q&A platform for travel and entertainment related inquiries. Manage any ad-hoc travel, entertainment and event requests from internal partners.
  • Assist Accounting team in recording and reconciling all payments to travel agencies. Assure that charges from our travel partners are accurate and in accordance with agreed upon terms and bookings. 
  • Establish preferred relationships with external travel partners to assure optimizing pricing and service for the company. Leverage relationships for company events and individual bookings. 
  • Grow and develop a travel team as needed to meet business needs and manage direct reports as the team expands.
  • Preform regular analysis of travel spend across the company to identify areas of concern, trends, and material changes.

Do you have the right ingredients*?

  • Bachelor’s degree required
  • 5+ years of experience managing the budget and reconciliation of travel or events. 
  • Experience working with varying departments to assist in planning and managing travel/events
  • Attentive to detail and goal oriented. Ability to analyze data and derive conclusions.
  • Strong communicator with an ability to maintain business relationships.
  • Ability to manage small teams, enforce policies, and undertake long-term projects.

Special Sauce:

  • Experience working in NetSuite or other similar SaaS based ERP systems.
  • Experience working with Expensify, TripActions, or other similar T&E management platforms.
  • Degree in Business, Finance, Accounting or Economics
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries


Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.


Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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