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Boston, MA

Trade & Logistics Coordinator (Import/Export) at Toast

| Greater Boston Area
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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. 

About this roll* (Responsibilities) 

Key Role to be the first point of contact between Toast and vendors, service providers,
responsible for communication, coordination of air, ocean, truck, couriers, or any other service
needed in the transportation of Toast goods. Ensure all work, coordination, paperwork is
professionally handled, work efficiently, and work to assure all transportation services are
handled to best serve Toast and its customer in the most cost-effective manor.

Job Responsibilities:

  • Support shipping and receiving functions at the configuration centers and from our global manufacturers
  • Coordinate most cost-effective means to ship freight within expected requirements.
  • Support the requirements around labeling hazardous materials and providing DG paperwork to vendors.
  • Assist with all required shipping documentation (Letter of credit, Ocean Bill of Lading, Service Report Log, commercial invoices, descriptions, HTS #, Schedule B, all import and export documentation, filing AES, etc.) for import and export functions.  
  • Monitor and measure carriers, and all vendors during the transportation process including custom brokerage and delivery.  
  • Process and correct miscellaneous shipment cost issues.
  • Ensure trade guidelines are followed.
  • Proactively work to resolve all shipping exceptions while goods are in transit
  • Ability to effectively Listen and communicate clearly to team members and vendors of status information an service requirements.  
  • Flexible and multi-task

Do you have the right ingredients*? (Requirements)

Job Requirements:

  • Dangerous goods trained or certified, preferred
  • Attention to detail and well organized
  • Strong time management skills
  • Works well with deadlines
  • Understand Bills of lading, terms of sale
  • Understand Imports and Duty invoice
  • Familiar with custom documents, 3461, 7501, HTS classification, delivery orders
  • Understand International and Domestic documents and charges applicable
  • Monitor, track, and update workflows
  • Understanding of transportation limitations and regulations
  • Understand truck transportation, dispatching of documents and pre-dispatching of import documents.
  • International shipping A-Z for density, size limitations, regulations and requirements.
  • Domestic LTL and truckload services, multi-modal cargo density, linear ft rule, and many other 
  • Prepare shipping document/ Handling of shipments from A-Z
  • Keep Knowledge current regulations and changes with DOT, CBP, USDA, AD/CVD, FDA, EOA, TSA and all other US Government laws
  • Work with Microsoft and Chrome products.
  • Understand what a booking is and to coordinate all movement and scheduling of shipments both inbound, outbound, domestic, and international.  Heavy focus on imports 
  • Flexible schedule (may work some off hours to support global business)
  • Understand density
  • Transportation limited (may visit configuration centers)

“Our Spread of Total Rewards”

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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Where we are

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Toast

How would you describe the company’s work-life balance?

Toast is a pretty special place to work. I really enjoy the collaborative and supportive work culture. Toast goes out of its way to take care of employees through additional days off to flexible hours to peer groups and training.


Senior Engineering Manager

How do you collaborate with other teams in the company?

Being a part of the R&D team, I collaborate closely with cross-functional partners like Product, Design, Quality and Documentation to ensure alignment across the team and ultimately execution. Since joining Toast, I have been stretched both technically and non-technically, grown my career and become a stronger engineer and a more effective leader.


Manager, Software Engineering

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What unique initiatives do you have that encourage innovation?

I love our bi-annual company-wide Hackathons! The mission is to provide all Toasters with the opportunity to innovate on Toast’s products, processes, & culture while fostering new connections between teams and people. I absolutely love seeing Toasters come together; the energy, enthusiasm, & passion for making Toast better is incredibly inspiring!


Senior Director of Product Management

How does the company support your career growth?

When Toast hires you, they immediately invest in you and give you every bit of support to ensure you are not only successful but in the best position for growth. Aside from the great support resources, Toast has a team of some of the smartest people in tech that I've been able to learn from.


Senior District Sales Manager

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