Title & Funding Coordinator

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Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.


We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Comparably have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by BostInno, HousingWire, and more! 


In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.


Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.


Hometap has an ambitious mission to make homeownership less stressful and more accessible. Our vision is to make the idea of bringing on an investor for your home as ubiquitous as borrowing to finance a home is today. We also aspire to build a long lasting durable financial-technology company that becomes a hallmark of the Boston economy.


We are passionately building a business and industry that is homeowner-centric and empowers current and prospective homeowners to access their home's equity, free of debt. Our first product allows a homeowner to tap into the built-in value of their home in order to do the big-ticket stuff that makes life better: start a business, renovate their home, get out from under crippling debt, pay for college tuition or help family members in times of need. 


Today, Hometap makes investments in residential homes, buying a small equity stake against the home’s future value. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership. This product is scaling rapidly and we have begun our plans to expand our platform to support numerous other products over time, complex data science-driven pricing, and investment structure permutations. Our solution leverages advanced data and analytics as we create best-in-class experiences for our homeowners, business and asset capital partners. 


Who We Are

At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition. 


We make investments alongside homeowners today in exchange for a share of the future value of the home. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership.


Who You Are

We’re looking for an experienced and energetic Title & Funding Coordinator to help streamline our investment closing operations while continuing to deliver on Hometap’s strong commitment to customer service.


As our Title & Funding Coordinator, you will work directly with Hometap’s customers, vendors, Operations, and Sales teams to bring an investment to a successful and smooth close. This position is great for someone who has strong organizational and customer service skills and loves cross-functional collaboration. Reporting to the Operations Manager, you’ll help continue to build out the closing function at Hometap while delivering on our best-in-class customer service. 

What you’ll do:

  • Collaborate with Underwriting, Processing, and Sales to ensure each investment closing meets our guidelines and expectations 
  • Build a close relationship with Hometap’s settlement agents and title vendors to ensure all investment closing SLAs are met and monitored on a monthly basis
  • Order and schedule all investment signing appointments, including coordinating between the Homeowner, Sales, and Notary/Attorney
  • Monitor investment closings to ensure timely distribution of funds to homeowners
  • Function as the main escalation point for all Sales and Homeowner questions related to investment signings
  • Document the closing processes, identify process improvements, and assist in scaling up the role to drive greater efficiency as Hometap continues to grow 

What you’ll bring:

  • Experience and understanding of all aspects of the real estate closing process
  • Strong commitment to best-in-class customer service and extreme attention to detail
  • You love to optimize and experiment to drive improvements and results
  • You are hands-on, curious, and love to explore new technologies
  • Ability to work under pressure and prioritize multiple projects simultaneously from start to finish
  • Bonus Points: Experience working as a mortgage closer 
  • Bonus Points: Experience working for a startup and/or consumer finance company 

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments or interest over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.


Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.


Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed entirely outside of Colorado.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our offices are located in the Back Bay neighborhood, home of Boston's tallest skyscrapers, as well as some of the city's finest restaurants, shopping, cafes and hotels. The office is easily accessible for commuters outside of the city as well as those flying in from elsewhere.

An Insider's view of Hometap

What's the biggest problem your team is solving?

We’re building a completely new category in the fintech space, which comes with its challenges opportunities. As marketers, we’re tasked with finding creative ways to educate homeowners about how we’re solving a real problem. Delivering that message as transparently and efficiently as possible is crucial to both the business and our customers.

Loraine

Senior Content Marketing Manager

How has your career grown since starting at the company?

I started at Hometap as a co-op, so much of my experience with the technology we were using had been in a classroom setting. I came on full-time after graduating from Northeastern, and now as a software engineer, I get to concentrate more on a specific domain and have the opportunity to contribute towards and execute on bigger projects.

Nishanth

Software Engineer

How do you empower your team to be more creative?

I encourage our design team to leverage each other's unique expertise and individual passions. One team member is amazing at illustration, where another is a user testing wizard. Still another is an absolute expert when it comes to the UX craft and best practices. We all learn from and are inspired by each other.

Martha

VP of Design

What are Hometap Perks + Benefits

Hometap Benefits Overview

Hometap offers a robust selection of benefits intended to serve our employees and their families, while aligning with our ambitious mission whenever possible.

Culture
Volunteer in local community
Hometap works with organizations in Boston, as well as other cities with high concentrations of employees, to participate in backpack drives, toy drives, volunteer events, and more.
Partners with nonprofits
Hometap has established ongoing partnerships with Boston-area nonprofits, including the Home for Little Wanderers and Heading Home.
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Employee awards
Remote work program
While the large majority of our employees work remotely, we do have offices in Boston and other cities to work from, host meetings, and socialize.
Diversity
Highly diverse management team
At Hometap, we pride ourselves on building a team that’s made up of unique individuals from all walks of life, and that includes our executives and managers.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Hometap offers all of its employees a 50% 401(k) match for up to a 6% contribution.
Company equity
All full-time Hometap employees receive equity units that are fully vested after four years with the company.
Performance bonus
Hometappers on the sales team receive bonuses on a quarterly basis that are determined by the achievement of their established goals.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

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