Technical Academy Trainer

| Greater Boston Area
Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications to delight their customers and empower their employees. We experienced 78 percent growth in 2016 and are a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $15 billion by 2020.
While we live on different continents and work on different things, we are one team with a shared mission and set of values. We are passionate and strive for new heights, professionally and personally. We value hard work, accountability, and results. Above all else, we believe in a culture of growth, respect, and fun.
We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you.
As our main US Academy trainer, you will be part of our Global Academy team whose mission is to educate Mendix customers and partners on our platform through learning paths including online learning, webinars, classroom training, blogs, thought leadership and other avenues. This position will report to our Director of Expert Services, Americas.
Start with Expert Services:
In your first six months, the onboarding of this role will include working part-time as a consultant on the expert services team. This promotes rapid enablement by providing great exposure into the real scenarios our customers face and helping mentor and enable those customers while driving solutions that build your own platform expertise. This will involve training to become an expert on the Mendix platform. For the Academy role, you’ll help our customers drive digital innovation by: 

For the Academy role, you’ll help our customers drive digital innovation by - Academy Classroom Services:

  • Work with the broader Academy team, Expert Services and University Team to ensure that both in-office and onsite training is scheduled and delivered and that all key customer training needs are met.
  • Academy Classroom Delivery
  • Setup and preparation of classroom courses, including materials, locations, equipment and learners.
  • Delivery of Mendix training courses, for example Rapid and Advanced courses in line with global processes and standards.
  • Working with Instructional Design to ensure that classroom training content is kept up-to-date and in-line with global standards.
  • Delivery of Train the Trainer to ensure a single, global standard of delivery and content.
  • Ownership, scheduling and delivery of all certification events, including exams and interviews as well as the timely and sensitive delivery of feedback.
  • Work with Business Operations on administration associated with training, such as course feedback, attendance records and ensuring that all assigned sessions are scheduled and available for learners to book.
  • Train and certify developers globally. Ensure 80% occupancy on average in each course. Deliver certification feedback within 2 working weeks


  • Shared ownership of classroom version of courses such as Introductory and Advanced training as well as any new content earmarked for delivery in the classroom. Ensures that all classroom sessions are fully up-to-date with changes in the standard material.
  • Work with Instructional Design in design, development and update of globally consistent, single-source content. Use this content in the delivery of classroom training and broaden its applicability using personal experiences and answering the needs of trainees.


  • Ensure that the trainee always leaves clear on the value of attending classroom (vs online the online option). Ensure an average score of Good (4/5) or better in evaluations.
  • Support other team members in achieving their objectives.
  • Capabilities as an independent team player - be a self-starter, able to manage your own work, capable to take decisions, as well as collaborate with the Academy team and stakeholders

You’re the innovator we need if you have:

  •  BS, Comp Sci or IT related degree
  •  Five plus years of work experience at a software company in a fast paced, agile work environment. Consulting experience preferred.
  • Experience with teaching and training a wide variety of individuals at various technical levels.
  • IT technical knowledge, specifically in low-code, rapid development.
  • A passion for hands-on learning and working with customers.
  • A deep passion for learning and at pace with the latest technologies that support learning and development.
  • A careful attention to detail.
  •  Excellent English writing, presentation and overall communication skills.
  • The ability to multitask and meet tight deadlines.
  • A portfolio of teaching experience
  • Demonstrable experience of training and development
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • MendixLanguages
    • SAPLanguages
    • AWSLanguages
    • ReactLibraries
    • Backbone.jsFrameworks
    • BootstrapFrameworks
    • PostgreSQLDatabases


We are located in Fort Point area where you are walking distance to lots of new restaurants, coffee shops, bars and a brewery nearby!
268 Summer Street , Boston, MA 02210

Insider's spotlight

What’s the vibe like in the office?

The Mendix office has a true “buzz” – lots of collaboration between teams, an excited energy of everyone working towards the collective mission, and a lot of fun and laughter, which helps us get the best out of the team. Everyone brings their whole self to work.

Kristen Roffi

Director, Business Development Group

What does your typical day look like?

My day consists of collaborating with smart, savvy individuals who have come together to solve an exponential issue within the app dev space. I’m fortunate to have a wealth of knowledge and experience always on hand. I leverage these resources daily so that our company can capture new market opportunities and fulfill the needs of our customers.

Kat Long

Account Executive

How has your career grown since starting at the company?

As the first US employee of Mendix back in 2008, I started our Boston office with Derek Roos and have held every sales role since then. After we signed our first US client in 2008, I became a commercial account executive, and then led our Global Inside sales team until 2015. For the past 2 years I have focused on our most Strategic accounts.

Vincent De La Mar

Strategic Accounts Director

What is your vision for the company?

We founded Mendix with a mission to create a whole new way for organizations to bridge the gap between Business and IT. We pioneered the Low Code Application Development space and aim to be the long-term market- and innovation leader in a strategic, multi-billion-dollar software category.

Derek Roos

CEO and Founder

What makes someone successful on your team?

My team is a good mix of technical aptitude, sales acumen, and drive to move the company forward. The people on my team that are most successful are those that have a nonstop desire to learn more, build strong relationships with our customers, and want to share in the growth and successes of the broader team! One team, one dream!

Marshall Worster

Sr. Director Solution Architecture

What are Mendix Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

At Mendix, we are passionate about technology and the emerging Platform as a Service space. We live and breathe fun, teamwork and innovation and are striving to make a game changing impact to the industry. Our downtown location is in the booming seaport innovation district. Our open space office environment is full of light, "family style" office lunches each Wednesday and Friday and our weekly "VrijMiBo" or happy hour where our awesome CEO Derek often joins in a friendly game of office hoops. We give stock options to all employees. Come see what we're about and join the PaaS revolution!

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