Systems Engineer - Information Systems
Vestmark is looking to add a Systems Engineer to the Information Systems team.This team is responsible for all of the IT infrastructure and processes at Vestmark. The team supports all departments in the development and enhancement of computer systems, corporate applications, and related business processes. In this role, you will also work with other members of the Information Systems group in accomplishing a variety of IT related tasks.
Responsibilities:
- Troubleshoot hardware/software issues with Dell computers
- Assist with managing IT inventory
- Assist end users with technical issues as they arise
- Create technical documentation
Requirements:
- 1-3 years of relevant professional IT experience
- Ability to multitask as well as being able to collaborate in a team environment
- Strong attention to detail
Desired Skills:
- Tier I support for users using a ticketing system such as Jira, Servicenow, or Zendesk.
- Capable of troubleshooting Office 365 and Microsoft Exchange issues.
- Experience troubleshooting laptop/desktop computers (Windows 7, 10)
- Basic Active Directory skills.
- Familiarity with Powershell or alternative scripting languages.
- Experience with Audio/Visual equipment.
- Basic understanding of Networking protocols and practices.
- Ability to react to dynamic situations and work effectively in a fast-paced environment.
Education:
- Bachelor's Degree in Computer Science or equivalent degree/experience