Systems Architect
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
Salesforce and sales systems are critical to the overall success of Klaviyo and the Systems Architect will play an important role in ensuring the effectiveness of those systems. You are a creative mind, with attention to detail, who has an interest in working on projects that create scalable solutions for complex business issues.
Our Sales team and other teams that use Salesforce are growing rapidly; you will work on projects that affect 500+ users. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This hire will report to the Lead Systems Architect.
How You Will Make a Difference
- Plan, implement, and maintain systems projects, coordinating cross-functionally and with vendors as required
- Use your deep technical skills and business acumen to act as a strategic advisor to our internal stakeholders in order to help them turn business visions into requirements and technical specifications
- Design solutions that ensure scalability and future proofing of our fast growing and ever changing Salesforce instance while maintaining best practices
- Create flows, approval rules, and validation rules, to support our changing business needs
- Troubleshoot and refine tools and processes to maximize efficiency of our system
- Design application security using profiles, roles, sharing rules, and permission sets
- Partner with sales, channel managers, and other subject matter experts to gather requirements and configure enhancement requests for Salesforce and other sales systems
- Manage integrations between Salesforce and other applications
- This job is remote/hybrid flexible must be able to work US EST hours
Who You Are
- Have a blend of both business process and technical expertise
- Able to communicate technical solutions and design tradeoffs effectively to business stakeholders
- Experience owning and driving a project from concept to production, including proposal, discussion, and execution
- Have 3+ years of Salesforce Architecture or Business Systems Analyst experience in a complex instance
- Subject Matter Expert on all types of declarative Salesforce automation, specifically Flows
- Expert on when to use programmatic vs. declarative solutions and tradeoffs between the two
- Are results oriented, have strong attention to detail, and are able to prioritize multiple objectives and projects
- Have Salesforce Designer and/or Architect certifications (preferred)
- BA/BS Degree
Get to Know Klaviyo
Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.
Klaviyo is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.