Would you like to be part of a dynamic and exciting Support Team delivering a high level of support that has a direct impact on the lives of cancer and rare disease patients worldwide? Join our growing team and use your exceptional technical and organizational skills to help us deliver on our mission of democratizing Data-Driven Medicine. Our products are used by over a thousand healthcare institutions globally and provide world leading capabilities for the analysis of genomic, clinical, and imaging data.

We are looking for an experienced ERP Support Specialist with excellent technical knowledge of Dynamics 365 Finance and Operations and HR modules and related Microsoft cloud solutions and related technologies (e.g., Office 365, SharePoint, Power BI, Salesforce CRM, Jira Cloud (Software and Service Management), etc.). 

You must understand the business and translate our needs into a software solution that will realize the results, solve the problems and increase profitability.

The Support Specialist (ERP D365 Support Specialist) is part of the IT ServicesOPS team, the position is fully remote but must be in Europe to avoid time differences.

Main responsibilities:

• Map overall design to business requirements and systems, making sure this is aligned with business goals and processes
• Assess, design, develop and support Microsoft Dynamics365 Finance and Operations, SCM, Production, HR and Talent, Project Management modules.
• Responsible for leveraging Microsoft technology stack, X++, .Net, SQL Server, HTML, XML, Application integration framework, data, code migration and upgrades to customize Microsoft Dynamics 365 for operations
• Be a direct point of contact for Microsoft Partner company with ability to assess, justify and direct D365 improvements
• Be the guardian of D365 IT General Computer Controls (ITGC’s)
• Prepare development guidelines and building components
• Work on technical documentation and provide necessary technical training to employees if needed
• Responsible for software architecture and technical installation.
• Prepare workflow and business rules including triggers, alerts, procedures and integration standards.
• Provide current best practices and solution alternatives as part of functional or technical design documents. 
• Provide leadership and technical guidance to the project team throughout the scope, implementation to ensure accurate delivery of project goals. 

Requirements

About you

You’re a problem solver, driving personality, knowing the systems, data flow, applications and processes, no matter how complex the IT solution and integrated architecture. You bring expertise and creativity to designing activities and building system prototypes to meet client needs.

Plus, you ideally have:

• MS or foreign equivalent in Computer Science or IT or related and 3 years’ experience in Microsoft Dynamics 365, SQL Server, X++, .Net.
• Other professional certifications in related products or offering 
• Skilled in functional and technical design 
• Proficient in Visual Studio, Business Intelligence Development Studio, PowerBI, SQL Server Data Tools.
• Familiarity with Azure SQL, O365 Administration
• Experience with Dynamics Portals

Benefits

• A flexible and friendly working environment with a collaborative atmosphere
• Fantastic office locations in Switzerland
• An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
• A fast-growing company with plenty of opportunity for personal growth and development

Location : Europe, home based

Start: ASAP

Application process 

If you think you fit this position, please send a CV and a cover letter. Please note that incomplete applications will not be considered.

After an initial screening process, candidates will be invited for remote interviews. You may be asked to perform a programming task as part of this process. Selected candidates will then be invited for personal interviews.