Staff Program Manager at Acquia

| Greater Boston Area
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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

We are looking for a Staff Program Manager to lead the continuous delivery of Acquia’s industry-leading Cloud and SaaS products using Agile processes. You will report to the Sr. Director, PMO and manage product requirements with internal stakeholders, and drive programs through the entire project lifecycle. You will also have responsibility and authority for managing milestones, schedules and processes required to track and deliver the products, and communicating and mitigating risks in the context of time-to-market requirements.

This is a fantastic opportunity for a strong program leader to manage a motivated cross-functional team, make data-driven decisions, and be a significant contributor to Acquia’s success. Your passion for creating reliable and repeatable systems, critical thinking, in-depth technical and business acumen, exceptional project management, communication and interpersonal skills will motivate our teams and establish trust across cross-functional and cross-organizational stakeholders.


Responsibilities

  • Driving strategy to align with business priorities: Organizing programs and activities in accordance with the mission and goals of the organization. Creating new programs based on opportunity areas that support the organization's objectives.
  • Drive the programs product lifecycle: Work closely with product managers, product owners, software engineering managers, design leads, software engineers, QA, SREs, operations managers, support and other critical stakeholders to get high-quality products and features through the software project lifecycle (build, test and release on time) as agilely as possible.
  • Manage schedules and budgets of multi track programs: Clarify and drive commitments and priorities, establish and maintain clear chains of accountability, and clearly communicate to stakeholders
  • Address bottlenecks and risks: Provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit
  • Understand release interdependencies and look for areas to improve: Drive towards solutions for delivering complex, multi-tiered cloud systems
  • Take responsibility and ownership: Own release schedules and milestones, keeping up the high momentum of our fast-paced environment
  • Partner with multiple teams: Reconcile the priorities of multiple cross-functional teams to ensure the timely delivery of products, and establish trust across all stakeholders

Key requirements:

  • Minimum of 8 years of relevant industry experience delivering software releases
  • Excellent written and verbal skills; maturity, judgement, negotiation/influence skills, analytical skills, and leadership skills
  • Familiarity with Agile processes and the software development lifecycle
  • Demonstrated ability to coordinate and lead cross-functional teams
  • Demonstrated analytical skills
  • Experience overseeing and creating processes
  • Familiarity with or desire to learn about Cloud technologies, distributed systems, and the latest trends in networking, storage, and data centers
  • Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a must
  • Experience in agile work environments
  • Superior understanding of content management systems, Drupal strongly preferred

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • DrupalCMS

Location

Acquia is in the Financial District near Faneuil Hall and Post Office Square with tons of great restaurants and fun after-work venues to choose from!

An Insider's view of Acquia

What are some social events your company does?

For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Rok

Senior Director, Engineering

How does the company support your career growth?

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Amy P.

Senior Director, Global Talent Development

How do you empower your team to be more creative?

The trick to empowering creativity is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Brian

Manager, User Experience Research

How do your team's ideas influence the company's direction?

We are able to influence how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Charley D.

Vice President, Products

What are Acquia Perks + Benefits

Acquia Benefits Overview

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity and six weeks of paternity, partner and adoption leave, all paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, common areas, a game room, Friday afternoon Happy Hour, and Mac computers.

Culture
Volunteer in local community
In Boston, Acquia has partnered with Cradles to Crayons, Pine Street Inn, Wonderfund, TUGG (Tech Gives Back), Bow Market, Horizons for Homeless Children, and the Maurice J. Tobin School in Roxbury.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Acquia offers various trainings via our company-wide online learning program (Acquia Academy).
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Acquia has both Black Employee and Pride Resource Groups.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Acquia has a 'take it when you need it' PTO policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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