Sr Systems Administrator at Interactions

| Greater Boston Area
!Sorry, this job was removed at 8:37 p.m. (EST) on Thursday, January 9, 2020

The Senior Systems Administrator is responsible for designing, planning, deploying, supporting and administering systems. The Senior System Administrator is also responsible for the implementation of appropriate tools to manage the Company's multi-site, 24x7 infrastructure.

Essential Job Functions*:

  • Maintain up to date, accurate documentation of all system configurations in company repositories.

  • Propose, develop and implement processes, policies and procedures related to the management of the company's infrastructure, including reliability, scalability, and security.

  • Manage and monitor infrastructure hardware and software, 3rd party software, server performance, space utilization, support, backups and disaster recovery.

  • Deploy system hardware, software and maintain patches and updates. 

  • Actively participate in strategic technology planning and budget planning processes.

  • Research, evaluate and recommend solutions to improve and scale our service delivery infrastructure.

  • Participate in On-Call rotation requiring incident ownership from start to finish.

Preparation, Knowledge, Skills and Abilities: 

Required:

  • Bachelor’s Degree or equivalent experience..

  • 5+ years experience in a similar role

  • Shell scripting experience and, at least one language.

  • Experience with enterprise level monitoring platforms.

  • Knowledge of DHCP and DNS (bind) services, SMTP, NTP.

  • Experience in security policy and access controls for networks, systems, and users, LDAP.

  • High Availability design, performance analysis and deployment experience.

  • Knowledgeable about SAN performance and layout.

  • Deep knowledge of Centos/Redhat administration.

  • Familiarity with VMware Virtualization 

  • Experience with problem identification, isolation, and resolution.

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Location

We are located in historic Franklin, MA home to the first public library. With public transportation, the commuter rail is walking distance!

An Insider's view of Interactions

What’s the vibe like in the office?

Interactions definitely has a work hard/play hard environment! Our hard work pays off in the form of different social events throughout the year, including mini-golf tournaments, halloween decorating/costume contests, Oktoberfest, and lawn games during the summer time!

Pam

Software QA Engineer

What is your vision for the company?

It is motivating and inspiring to listen to the success stories from our Clients and their customers. Our ability, as the technology team and the company to deliver a secure, reliable and scalable Platform that delivers the best of breed of our Conversational AI and Human Assisted Understanding technologies, is a major source of pride!

Mahesh

Sr. VP of Engineering

How would you describe the company’s work-life balance?

Interactions recognizes that our families, our hobbies, our physical & mental health, and our work are all equally important in creating employees who are strong, productive, and successful. We have an environment where people want to come to work, and also feel secure in their time away from work with generous PTO and flexible work schedules.

Brandie

Talent Acquisition Coordinator

What are Interactions Perks + Benefits

Culture
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Interactions offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Interactions hosts lunch and learn meetings once per month.
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