THE ROLE:

Short-term Remote Personal Shopper

We’re looking for…

A Personal Shopper who will provide a high touch and personalized styling experience to our female members by helping them to look and feel their best! Our Personal Shopper Program was launched in 2017 and focuses on providing an exceptional personal shopper service for Rue La La’s most engaged members.

Rue La La’s Personal Shoppers are sales orientated, seasoned and highly-trained industry professionals, who elevate the shopping experience for our members by connecting them with great style, cutting edge trends, amazing brands and excellent experience. 

What you’ll accomplish…You will;

• Suggest and style looks for Rue La La’s high value members by creating a personalized shopping service that matches their client profile and purchase history.
• Communicate, develop, and foster relationships with our Members through email, text or phone. 
• Grow and maintain your own book of business across apparel, accessories, jewelry, footwear, and European luxury fashion to drive sales.
• Consistently achieve or exceed productivity and sales goals to contribute growth within the business. Proactive and consistent in approach to drive sales opportunities.
• Possess a deep understanding of the various body types and make recommendations that would flatter, fit, and complement our members’ needs and lifestyles.
• Provide a white-glove, high-touch experience and exceptional service that aligns with Rue’s commitment to its Members.
• Be the voice of our Members by relaying any feedback and helping us continue to quickly and efficiently address their needs.
• Consistently shop the Rue La La site to familiarize and stay up to date on brand and product knowledge.
• Attend and actively participate in weekly team meetings by sharing productive learnings with your Lead, Manager and Personal Shopper team. 
• Own performance by actively being invested in growth by utilizing tools and resources shared from all levels. 

THE RIGHT FIT: You have…

• You are sharp, savvy, a quick learner, and are passionate about fashion, personal styling and sales. 
• An extensive knowledge of current and upcoming trends, top brands, and body type styling.
• Proficiency in various online tools, including but not restricted to MS Office Suite and Google products, and possess intermediate technical skills.
• Excellent communication skills, specifically with regard to building relationships with clients..
• Commitment to being typo-free and believe in honing and perfecting your written and communication skills.
• 1-2 years in a customer facing role. Preferably fashion and retail experience -- a bonus if you have previous experience with online personal styling! 
• A college degree or equivalent background experience 
• Critical thinker, comfortable and capable of navigating different client scenarios. 
• The drive for taking initiative - you seek feedback and constantly try to improve.
• The ability to multi-task with efficiency.
• The ability to work remotely, can commit to 40 hours a week and work regular business hours (9 AM-5 PM, M-F). 
• Access to consistent, highly reliable, and speedy internet connection.
• A good grasp of social media sites, primarily Instagram and Pinterest.
• Has a positive attitude and looks forward to collaborating with other remote stylists.
• You are a resident of New York or Massachusetts states.

This is a full time contract role that has the opportunity to transition into employee status after 60 days. 

There’s More…

In return for these accomplishments the following will be provided:

• The opportunity to contribute to a rapidly thriving team and company.
• The ability to work in an entrepreneurial culture that’s slated to break new grounds.
• The chance to become a trusted fashion advisor by building long-term relationships with Members.
• Comprehensive training -- we provide regular training programs and guidance to enhance your sales and customer service skills.
• A competitive pay, incentives and career growth.
• Ability to work remotely on most days.
• A laptop and iPhone.
• Last but not the least, an employee discount on RueLaLa.com!

ABOUT US:

Rue La La has created an indisputable new and huge white space for online commerce.

Based on a flash sale concept highlighting 2,000+ premium brands, Rue has successfully brought together three formerly disparate elements––merchandising, marketing and technology––in a completely novel way, catapulting growth to 15+ million members. Coupled with extraordinary leadership, a values-based culture, and a drive to be the innovator in all respects, from marketing techniques to online boutique themes to using our platform as a means for change in addition to commerce, Rue has emerged as the leading force in the premium/luxury component of the market. And we are still just beginning.

This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.