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Senior Systems Analyst, Integrations

Sorry, this job was removed at 7:24 a.m. (EST) on Wednesday, October 6, 2021

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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Reporting to the Sr. Manager, Business Systems Architecture, Integration and Financial Systems, the Senior Systems Analyst, Integrations is a highly cross-functional role that will help ensure the successful implementation and support of Toast’s strategic Enterprise Integration initiatives. The Senior Systems Analyst will be responsible for providing their technical expertise to help improve processes, drive scale and deliver high value integration solutions supporting a robust Enterprise Architecture at Toast.

About this roll* (Responsibilities)

Partnering with stakeholders, across numerous business facets of the Toast, to better understand their business processes and integration needs
Work as an individual contributor in a high paced SCRUM team within Toast to provide integration and development services for strategic initiatives
Survey and diagnose Systems Integration issues, resolve, and advise about systems innovations to improve stability, flexibility and security.
Facilitating testing sessions with stakeholders; staging data, outlining testing plans, running integrations
Participate in the project development life cycle: implementation, testing, documentation, delivery, support, and maintenance
Identifying integration gaps and areas for improvement based on platform performance and support ticket metrics
Employ critical thinking to solve problems using technological solutions, and analyze both business and technical demands from a company perspective

Do you have the right ingredients*? (Requirements)

In-depth experience delivering robust systems integration solutions using enterprise Integration platforms/patterns.
1+ years working in a role with direct stakeholder interactions
Strong communication and interpersonal skills, plus an understanding of standard and new integration technologies
Bachelor’s degree in Computer Science or equivalent experience
2+ years working on an Agile SCRUM or Kanban team
Excellent QA skills and attention to detail

Bonus Ingredients:

Experience with Workato or similar iPaaS
Administrative experience with Salesforce, NetSuite, RevPro/Zorua
Basic development experience in java, javascript, sql, python

*Bread puns encouraged but not required

#LI-REMOTE

#LI-196988036_SH1

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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Aja Sullivan

DEI Manager (she/her)

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

I want all Toasters to feel comfortable and safely be their true selves.

Herb Dilema

Senior Director, Customer Care (he/him)

Toast Together, Grow Together

Belonging provides a foundation for employees to rise

Working in customer care for a round-the-clock business like the restaurant industry poses unique challenges and opportunities for Herb Dilema’s team. To ensure each individual feels connected and supported in their roles, Dilema has focused on ensuring everyone gets facetime with their direct managers as often as possible. By emphasizing connection on his teams, Dilema strives to make Toast feel like a home, not just a job. With this foundation of inclusion, Dilema hopes to see each individual take ownership of their career and grow with support from the company.

When an individual is able to be comfortable not only in their role but in their environment, we see their best self and in turn, we know that they will grow and prosper at Toast.

Carlos Diaz

Senior District Sales Manager (he/him)

Inclusive Remote Culture

Connecting employees all around the world

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Ireland and India, fostering an inclusive and engaging remote culture is a must at Toast.

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Flexible work schedule

Remote work program

Diversity

Dedicated diversity and inclusion staff

Mandated unconscious bias training