Senior Network Operations Engineer - Managed Services

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A smart, dedicated Network Engineer who is ready to play a key role in supporting and improving the platform of a fast-growing SaaS company. You are excited about helping to upgrade to a state-of-the-art software defined network (SDN). You enjoy working with all aspects of network and related infrastructure components. Fixing and improving networking to improve performance, reliability and scalability is exciting to you. You enjoy being involved in all aspects of the platform, not just networking, but are passionate about the role that networking plays in the success of the platform. You're well-versed in existing trends, tools and best practices, but consider them a baseline to leverage and improve upon. You champion other people's great ideas as passionately as you do your own. You are accurate, focused and detail-oriented without losing sight of the big picture. 

Responsibilities:

You will focus on the network infrastructure, including monitoring and configuration management tools. 

  • You will be the lead on trouble shooting complex networking issues related to performance, capacity and scalability. This will require working closely with the data center network engineers, as well as VMS organizations responsible for configuring and supporting the VestmarkOne Software. 
  • Support key infrastructure components with focus on network infrastructure, including monitoring and configuration management tools.
  • Participate in troubleshooting issues across the stack (hardware, network, applications, database, storage). Troubleshoot advanced system issues such as performance and reliability.
  • Key stakeholder on new projects to redesign existing network infrastructure based on Software Defined Networking.
  • Plan and manage projects to improve operational capabilities, address technology updates and build capacity for anticipated growth. Will need the ability to prioritize between multiple competing projects.
  • Participate in 24/7/365 on-call rotation, that includes night and weekend shifts, and be able to resolve Critical System issues.
  • Participate in cross-organizational efforts to design new solutions or improve existing ones.
  • Contribute to the specification, acquisition, deployment, installation, configuration, and administration of new equipment with focus on network infrastructure.
  • You will mentor and provide leadership for junior members of the team with emphasis on networking.

Qualifications:

You have 10 or more years of experience and a portfolio that demonstrates strong skills in the following...

  • Works on complex network issues; documentation, analysis and resolution of escalated tickets. The successful candidate will be a self-starter who exceeds with minimal supervision and works within teams using agile engineering principles.
  • Designing, implementing, upgrading and supporting networking and security infrastructure.
  • Hands-on experience managing co-located production Data Centers in virtualized and cloud environments.
  • Design and maintenance of network monitoring and performance analytics.
  • Configure, upgrade, and troubleshoot routers, switches, firewalls, load balancers and proxies.
  • Vendor management and building relationships with service providers.
  • Utilization of network management tools to maintain accurate network diagrams for design, configuration and troubleshooting.

You also have a good basic understanding of and a desire to learn more about...

  • Storage systems using network infrastructure.
  • Cloud technologies such as AWS and AZURE.
  • High performance and secure network technologies.
  • Microsoft technologies such as Windows Server, IIS, Active Directory, DNS, Windows Clustering.
  • VMware network technologies such as VSwitches, Virtual Port Groups, VShield and NSX.
  • Incident management and documentation tools such as Confluence and Jira.

Vestmark is a key provider of FinTech solutions with a growing list of clients that reads like a Who's Who of household names in the financial industry. Over a trillion dollars of assets are managed daily using our platforms. Vestmark is a consistent honoree of the Boston Business Journal's Best Places to Work Awards. We have offices in Wakefield, Boston, and Chicago. The Vestmark Managed Services group is in the Wakefield office. We are a small team dedicated to the daily operation of the Vestmark Data Center. The team is responsible for the design, provisioning, monitoring, and operations of hardware, networks, and databases to support the VestmarkONE SaaS Platform. The team offers a great opportunity to experience a wide range of technologies and challenges as we strive to providing world class hosted services to our growing customer base. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our company is conveniently located in Wakefield just north of Boston. We also offer a hybrid work option for those who are more comfortable at home.

An Insider's view of Vestmark, Inc.

What are some social events your company does?

The Vestmark Fun Committee has hosted various virtual games, ping-pong/pool tournaments and baseball game outings that I’ve participated in and truly enjoyed. It boosts company morale and gives me the opportunity to get to know the fun and silly side of my coworkers from my own team as well as those from other departments.

Joan

Manager, VAS Trading

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Principal Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Senior Director, Engineering

How do you collaborate with other teams in the company?

We have learned to meet over Zoom as well as utilizing channels and direct messages in Slack. Today, as a hybrid office, we have more tools at our disposal to collaborate cross functionally. A great example would be with Slack channels having organized conversation, including files, graphics, and links makes for information readily available.

Thomas

Staff Project Manager

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
Vestmark has a Charitable Committee that focuses on contributing in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Vestmark provides employees with remote and hybrid options depending upon job responsibilities.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,750 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability insurance
Dental insurance
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision insurance
Health insurance
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance bonus
Charitable contribution matching
Vestmark is very proud of our Charitable Giving Program. Will will match up to $250 annually to an approved charity of our employees choice.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Family medical leave
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Company sponsored family events
Vestmark sponsors employee/family oriented events including outdoor events and virtual game nights.
Vacation & Time Off Benefits
Generous PTO
3 weeks - prorated from start date. Additional day for each year of service up to 10 years.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Vestmark hosts company events throughout the year.
Free snacks and drinks
Some meals provided
Meals provided for special occasions and company sponsored events.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

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