Senior Network Operations Engineer - Managed Services at Vestmark, Inc.

| Greater Boston Area
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A smart, dedicated Network Engineer who is ready to play a key role in supporting and improving the platform of a fast-growing SaaS company. You are excited about helping to upgrade to a state-of-the-art software defined network (SDN). You enjoy working with all aspects of network and related infrastructure components. Fixing and improving networking to improve performance, reliability and scalability is exciting to you. You enjoy being involved in all aspects of the platform, not just networking, but are passionate about the role that networking plays in the success of the platform. You're well-versed in existing trends, tools and best practices, but consider them a baseline to leverage and improve upon. You champion other people's great ideas as passionately as you do your own. You are accurate, focused and detail-oriented without losing sight of the big picture. 

Responsibilities:

You will focus on the network infrastructure, including monitoring and configuration management tools. 

  • You will be the lead on trouble shooting complex networking issues related to performance, capacity and scalability. This will require working closely with the data center network engineers, as well as VMS organizations responsible for configuring and supporting the VestmarkOne Software. 
  • Support key infrastructure components with focus on network infrastructure, including monitoring and configuration management tools.
  • Participate in troubleshooting issues across the stack (hardware, network, applications, database, storage). Troubleshoot advanced system issues such as performance and reliability.
  • Key stakeholder on new projects to redesign existing network infrastructure based on Software Defined Networking.
  • Plan and manage projects to improve operational capabilities, address technology updates and build capacity for anticipated growth. Will need the ability to prioritize between multiple competing projects.
  • Participate in 24/7/365 on-call rotation, that includes night and weekend shifts, and be able to resolve Critical System issues.
  • Participate in cross-organizational efforts to design new solutions or improve existing ones.
  • Contribute to the specification, acquisition, deployment, installation, configuration, and administration of new equipment with focus on network infrastructure.
  • You will mentor and provide leadership for junior members of the team with emphasis on networking.

Qualifications:

You have 10 or more years of experience and a portfolio that demonstrates strong skills in the following...

  • Works on complex network issues; documentation, analysis and resolution of escalated tickets. The successful candidate will be a self-starter who exceeds with minimal supervision and works within teams using agile engineering principles.
  • Designing, implementing, upgrading and supporting networking and security infrastructure.
  • Hands-on experience managing co-located production Data Centers in virtualized and cloud environments.
  • Design and maintenance of network monitoring and performance analytics.
  • Configure, upgrade, and troubleshoot routers, switches, firewalls, load balancers and proxies.
  • Vendor management and building relationships with service providers.
  • Utilization of network management tools to maintain accurate network diagrams for design, configuration and troubleshooting.

You also have a good basic understanding of and a desire to learn more about...

  • Storage systems using network infrastructure.
  • Cloud technologies such as AWS and AZURE.
  • High performance and secure network technologies.
  • Microsoft technologies such as Windows Server, IIS, Active Directory, DNS, Windows Clustering.
  • VMware network technologies such as VSwitches, Virtual Port Groups, VShield and NSX.
  • Incident management and documentation tools such as Confluence and Jira.

Vestmark is a key provider of FinTech solutions with a growing list of clients that reads like a Who's Who of household names in the financial industry. Over a trillion dollars of assets are managed daily using our platforms. Vestmark is a consistent honoree of the Boston Business Journal's Best Places to Work Awards. We have offices in Wakefield, Boston, and Chicago. The Vestmark Managed Services group is in the Wakefield office. We are a small team dedicated to the daily operation of the Vestmark Data Center. The team is responsible for the design, provisioning, monitoring, and operations of hardware, networks, and databases to support the VestmarkONE SaaS Platform. The team offers a great opportunity to experience a wide range of technologies and challenges as we strive to providing world class hosted services to our growing customer base. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our company is located in Wakefield about 20 minutes north of Boston. We are conveniently located right off of 95 making it easy to get to the office.

An Insider's view of Vestmark, Inc.

What are some social events your company does?

At Vestmark we have a fun committee that plans two to three events per quarter including company and family events. Our events include paint nights, chili cookoffs, meditation sessions, cornhole tournaments, movie nights, and so much more. . We are strong believers that providing a fun work culture promotes individual growth and teamwork.

Haley

Marketing Analyst

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Staff Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Engineering Manager

What is your vision for the company?

My vision for Vestmark is two-fold. First, to provide an awesome workplace where people can be challenged, have fun and be rewarded. Second, to truly help the financial well-being of investors by enabling financial advisors and institutions to efficiently manage and trade their clients’ portfolios through an innovative SaaS platform.

John

CEO

How has your career grown since starting at the company?

What makes Vestmark a compelling career choice for me is working for a company that has a product that is constantly pushing the bounds of innovation in the fintech space. Working alongside like-minded people to increase Vestmark’s footprint and influence is truly rewarding.

Kevin

Senior Sales Engineer

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
Vestmark has a Charitable Committee that focuses on contributing in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Friends outside of work
Eat lunch together
Intracompany committees
Vestmark has a fun committee that manages monthly fun events and programs. A few examples of our events are our annual chili cook off, ugly sweater contest, and MUCH more!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,750 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $130 for glasses and contact lenses.
Health Insurance Benefits
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) Matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company Equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance Bonus
Match charitable contributions
Vestmark is very proud of our Charitable Giving Program. Will will match up to $250 annually to an approved charity of our employees choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Flexible Work Schedule
Vestmark provides employees with a flexible work schedule that includes flex start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Company sponsored family events
Vestmark sponsors family oriented events including a summer event and our annual Halloween trick or treat event.
Vacation & Time Off Benefits
Generous PTO
3 weeks - prorated from start date. Additional day for each year of service up to 10 years.
Paid Holidays
Paid Sick Days
Employees receive 10 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Vestmark hosts company events throughout the year.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

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