Senior Manager, Workplace Services

| Greater Boston Area
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Position Overview

This role will be responsible for overseeing all US office services, which includes managing workplace services  staff as well as managing our Boston, MA and Raleigh, NC  facilities.  BitSight is a dynamic environment which values our employees and growing workforce, and promotes a healthy culture with company meetings and events. This position requires a high level of communication, vision, creative and collaborative problem solving and a propensity for continuous improvement. 

Job Description

  • Facilities Management
    • Single point of contact responsible for facilities management and will coordinate and manage tenant requirements and service delivery to ensure satisfaction. 
    • Plan and coordinate all installations and refurbishments (furniture, electricity, etc.) as needed for our US offices.
    • Ensure that all locations are well maintained, clean and running efficiently
    • Supervise facilities staff and external contractors
    • Control activities like parking space allocation, waste disposal, building security, etc.
    • Allocate office space according to needs
    • Review and negotiate all related contracts and invoices to ensure cost efficacy
    • Manage Sublease arrangement
    • Negotiate Insurance policies
    • Ensure that the company is in compliance with all lease obligations
    • Monitor and negotiate lease renewals
    • Manage team to obtain any additional office space required as well as related construction costs to make the new premises ready for occupancy 
    • Effectively respond to employee facility related needs
    • Prepare appropriate reporting for company management 
    • Oversee company events such as Thirsty Thursdays, etc. and ensure they are set up for success
    • Collaborate with Human Resources to implement policy changes
    • Assist with ad hoc projects as requested by management
  • Administrative Management
    • Oversee day-to-day operations of the office. 
    • Develop a team culture for staff 
    • Achieve financial objectives by anticipating requirements; budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
    • Maintain continuity among offices 
    • Maintain office presence


  • Proven experience as facilities manager overseeing multiple office locations, negotiating leases, finding office space and overseeing construction projects
  • Experience negotiating insurance policies
  • Strong people management experience with a desire to mentor staff 
  • Well-versed in facilities management best practices
  • Strong verbal and written communication skills
  • Strong organizational and leadership skills
  • Strong analytical/critical thinking
  • Self starter; handles self with minimal supervision and is proactive
  • Must have a great can do attitude, has an appropriate sense of urgency when needed, and takes ownership in areas of his/her responsibility
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases


111 Huntington Ave, Boston, MA 02199

An Insider's view of BitSight Technologies

How would you describe the company’s work-life balance?

"My Days" are company wide days where we're encouraged to not work, and instead simply enjoy our day in whatever manner we choose; I didn't know this existed in a flourishing company and it's refreshing to work for a company that not only cares about your professional well being, but also your personal

Ben Daniels

Sales Development Rep

What are BitSight Technologies Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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