Director of Medical Quality Systems

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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deep understanding of their bodies and daily lives.

 

WHOOP is looking for a Director of Medical Quality Systems to establish a quality system in order to facilitate rapid SaMD development and commercialization. The person who fills this role will build and lead a new team to bring world-class quality management to WHOOP.

 

As the Director of Medical Quality Systems, you will be the first full time hire at WHOOP responsible for setting the vision, choosing the technologies, and implementing the system that will allow WHOOP to develop SaMD in a rapid, agile manner. In an innovative and evolving space, you will need to bring best practices and also creative problem solving with an ability to support high speed development. Additionally, you will act as the expert consultant within WHOOP for other teammates to learn and follow the policies and guidance you set.

RESPONSIBILITIES:

  • Build and lead an organization to develop a quality management system within WHOOP and lead change-management efforts 
  • Support and contribute to the overall strategic interest of WHOOP
  • Lead by doing: Implement a quality management system by both directly contributing as well as leading a team.
  • Mentor teammates and evangelize world-class quality management within WHOOP.
  • Create and maintain a budget for the quality organization.
  • Recruit a world-class team
  • Work with other WHOOP team members in different departments as well as with outside regulatory consultants to ensure quality excellence and project success.
  • Stay current with changes in the regulatory environment and provide guidance to the management team

QUALIFICATIONS:

  • 6+ years of broad experience with quality systems, with at least 2 years as a senior leader with direct responsibility for a quality system.
  • Deep understanding of quality system requirements (Part 820 and ISO 13485) and of common standards for software (ISO 62304).
  • Demonstrated change-management experience.
  • Proven ability to create a culture of accountability and ownership.
  • Experience with SaMD and regulated software development is desired, but not required.
  • Experience working with a small, agile team or in a startup environment is desired.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
    • GuiceFrameworks
    • Core DataFrameworks
    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • DovetailDesign
    • UserTestingDesign
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

1 Kenmore Sq, Boston, MA 02215

An Insider's view of WHOOP

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Senior Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend

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