Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Boston, MA
Hybrid

Senior Manager, Ecommerce Optimization

Sorry, this job was removed at 11:26 a.m. (EST) on Thursday, March 21, 2019
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Our Opportunity:

The Chewy Ecommerce Analytics team is looking for a seasoned Senior Manager of Ecommerce Optimization to lead experimentation across our website and apps in our Boston, MA location. In this role, you will be the authority on experimentation within the Ecommerce team and will guide our strategy, standards and processes around a/b and multivariate testing. You’ll play a key role in shifting the culture of the organization to embrace and properly utilize experimentation. The ideal candidate is a statistics whiz with experience building or growing a mature testing program.

What you'll do:

  • Act as the central hub of the optimization program, setting strategy, standards and processes for all Ecommerce experimentation.
  • Partner with analysts, product managers and data scientists to design and execute tests and analyze results.
  • Own and improve standardized prioritization process to ensure we use bandwidth wisely.
  • Act as air traffic controller to avoid test collisions and ensure validity of results.
  • Manage day-to-day relationship with Optimizely.
  • Evangelize experimentation to the Ecommerce org and educate stakeholders on key concepts.
  • Use session replay and other customer experience tools to help understand the “why” behind tests.
  • Position may require travel.

What you'll need:

  • 10+ years experience working in a mature testing program or agency, ideally in ecommerce, with significant hands-on experience running experiments.
  • Deep statistical knowledge around experimental design and analysis.
  • Experience using a 3rd party testing tool (Optimizely preferred); experience building an in-house experimentation platform is a plus.
  • Solid analytical chops with experience accessing data through SQL.
  • Motivated self-starter, comfortable operating in a highly ambiguous environment with little direction.
  • Bachelor’s degree in a quantitative, marketing or technical field. Advanced degree is a plus.
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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