Senior Director of Clinical Services
Position Summary:
The Senior Director of Clinical Services reports to and works hand-in-hand with the Chief Medical Officer, representing the strategic and operational perspectives of health system leaders. This role is split between providing subject matter expertise internally to all Kyruus functions and engaging senior leaders at our customers regarding best practices for effectively adopting and getting the most out of our solutions.
What You'll Do:
People join Kyruus to make a meaningful impact in improving healthcare, and as the Senior Director of Clinical Services at Kyruus you’ll be enabling leading health systems transform their patient access operations and take full advantage of Kyruus’ solutions. Sitting at the center between Sales, Marketing, Delivery, Product, and Engineering teams, you will facilitate organizational alignment around solving the problems that matter most to our customers. Additionally, you’ll collaborate across the company in communicating how our solutions support our value proposition, answers customer use cases, and advance the state of the art.
Responsibilities:
- Act as clinical operations subject matter expert to all parts of Kyruus
- Provide thought leadership and define best practices on behalf of Kyruus on various clinical operations and health IT topics
- Aid senior clinical and administrative leadership at our prospects and customers in both understanding the Kyruus value proposition and how to best engage their organizations in getting the most value from our solutions
- Provide guidance to both internal services teams and customers regarding organizational change management and technology adoption, especially around clinician workflows and clinical operations
Requirements:
- Advanced degree (e.g., MD, MBA, MHA, MPH)
- 10+ years relevant experience working in healthcare delivery systems in an operating or technology role
- Strong written and verbal communication, problem solving and critical thinking skills
- Experience communicating to and influencing at all levels of the organization, including executive and C-level
- Experience in client-facing roles (or comparable experience)
- Ability to work across multiple internal functions and build strong relationships
- Willingness to travel (up to) 20-30% of time
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
