Company Overview

Imagine if we could match patients with the treatments that prove the most effective for them . . .GNS Healthcare applies a powerful form of AI called causal machine learning to predict which treatments and care management programs will work for which patients, improving individual patient outcomes and the health of populations, while reducing the total cost of care.

Headquartered in the biotechnology and health IT center of Cambridge, MA, our patented REFS™ technology is based on recent breakthroughs in causal machine learning and AI that transforms massive quantities of patient data into computer models of disease at molecular, patient, and health system levels. These computer models power up solutions, products, and services that health plans, biopharmaceutical companies, health systems, and patient foundations utilize to slow disease progression, reduce adverse events and hospitalization, and improve therapeutic effectiveness. Our platforms and solutions have been validated across more than 35 diseases including oncology, cardiovascular and metabolic disease, autoimmune diseases, neurology, etc. and have appeared in over 40 peer-reviewed publications.

Position Summary

This role will ensure the timely, efficient, secure implementation of enterprise infrastructure solutions to help power GNS’s products and services. This position represents a tremendous opportunity to support enterprise-wide solutions for an individual capable of working in a fast-paced, customer-focused, and challenging environment. We are looking for someone who is a strong problem solver and has the ability and willingness to constantly learn and update their skills as well as be able to establish themselves as a critical player within a team.

Reporting to the Senior Director of IT, the Senior DevOps Engineer is responsible for supporting operations and scoping, planning, designing, delivering, and maintaining systems in a security–critical environment based on needs and requirements. This role will be expected to act as a player/coach to other members of the DevOps team. The Sr. DevOps Engineer will play an active role within the organization on a continuing basis, working together with our Information Technology, Project Management, Software Engineering, and our Product team, and must be able to adapt and learn quickly. Attention to detail and completeness of work (documentation) will be expected.

This is an exciting opportunity to help a rapidly growing company.

Responsibilities

• Create and manage tools and processes, with a relentless focus on operational excellence, scalability, reliability, high availability, performance, security, and software maintainability.
• Continuously improve system monitoring infrastructure and situational awareness.
• Maintain network and security and proactively monitor on premise and cloud servers, storage, security, applications, and services.
• Analyze and resolve problems associated with on premise and cloud servers, hardware, applications, and software.
• Drive technical projects and provide leadership in an innovative and fast-paced environment.
• Work closely with Product Management Team to ensure we're building the best products.
• Develop and enforce adherence of operational policies and procedures.
• Work with the product and DevOps Engineers to implement test strategy and support the deployment platform of choice.
• Understand the importance of security in a healthcare environment and be a leader in making sure our policies and procedures are followed.
• Provide best practices for utilization of hardware, storage, and cloud resources.
• Repair and upgrade hardware and software as necessary.
• Help optimize software development and deployment.
• Prepare and implement backups and disaster recovery plans.
• Write system automation scripts for daily administration and document system infrastructure.
• Install new software releases, system upgrades, evaluate and install patches, and resolve software and hardware related problems.
• Perform system backups and recovery.
• Support DevOps Engineers and Systems Administrators on other projects and tasks in addition to operational duties.
• Implement and support new applications and technologies entering the infrastructure.
• Provide prompt and courteous customer support to end users and troubleshooting activities.
• Record and respond to technical incidents and requests using the Service Desk ticketing system while adhering to performance metrics.
• Assisting with new technology investigations, coordinating implementations and support of new enterprise applications and technologies entering the infrastructure, writing and updating service and procedural documentation, proposing and implementing process improvements, and working collaboratively with peer Systems Administrators and support teams.

Qualifications and Skills

• 5+ years of IT experience with sysadmin, devops, and network management in a highly scalable production environment
• Specific experience with:
  • Advanced knowledge of Linux/Unix operating systems (Ubuntu preferred)
  • Scripting (Powershell, perl, shell, Python, etc.)
  • Linux software package installation, repository management, source compilation dependency, and library management
  • Domain knowledge in HPC (High Performance Computing) and system software, such as cluster management/provisioning tools, job schedulers, etc.
  • Professional experience managing a modern Configuration Management tool, such as Puppet, Chef, or Ansible (Ansible preferred)
  • Continuous Integration tools such as Jenkins, Bamboo, CircleCI, Travis, etc. (Jenkins preferred)
  • Container services such as Docker
  • Kubernetes, Terraform, and other automation and container management tools
  • Advanced knowledge of Cloud Virtualization platforms such as AWS is required Microsoft Azure and Google are a plus
  • Performing systems and network administration tasks with a demonstrated technical breadth or depth in network switching and routing, network services (DNS, DHCP, SNMP), network and systems security, Linux File Systems, and NFS
  • Healthcare privacy and security (e.g. HIPAA, HITRUST) experience a plus
• Solid communication and collaboration skills
• Experience working with customers, guiding other IT teams through deployment of cloud-based environments
• Experience working within an Agile environment
• BA/BS in Computer Science, Computer Engineering, Information Science, or related discipline preferred

Company Culture

Our philosophy at GNS is simple: we cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have track record to success and a passion for creating change. We believe that strong teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

We are passionate about our work and believe in the ability of our technology to change the world. Our core values of integrity, collaboration, value, diversity, and game-changing guide our behaviors with each other and our clients.

GNS offers competitive salaries, stock options, unlimited vacation, health, dental and vision insurance, life insurance, long-term disability, 401(k), generous parental leave, tuition reimbursement, professional development, subsidized parking and gym membership, tasty food, volunteering opportunities, social gatherings, and more.

Equal Employment Opportunity

GNS Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity or expression, age, veteran status, disability, pregnancy or conditions related to pregnancy, or genetics. In addition to federal law requirements, GNS Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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