Senior Business Analyst - IT Product Management at Rapid7

| Greater Boston Area
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Senior Business Analyst - IT Product Management (Infrastructure & Operations)


Rapid7 is seeking a Business Analyst to join our growing IT Product Management team! This team manages a range of business capabilities and works closely with the technology we use to execute on those capabilities. Our aim is to make our customers successful and advance security for all.


Analysts on the IT Product Management team wear many hats, including that of product manager, product owner, project/program manager, and business analyst. At this time, the team needs an experienced professional to partner closely with leaders in Infrastructure & Operations spaces (I&O) teams and stakeholders to advance our business capabilities, productivity systems, and related operations.


Responsibilities:

  • Accelerate customer achievement by enabling world-class business processes and systems

  • Maintain an IT product management ownership stake for the viability and success of Rapid7’s capabilities

  • Measure & remain accountable for the effectiveness of our I&O capabilities

  • Provide product management expertise in order to continuously enhance our internal systems and processes

    • Identify, understand, analyze, prioritize, and articulate strategies which will keep capabilities & systems effective, efficient, useful, available, operational

    • Drive & facilitate the right discussions with business leaders to identify and set priorities related to current and future business objectives

    • Define product strategy and vision; understand customers, users, and use cases; document needs; set priorities; and drive outcomes

  • Create just enough documentation, engage in research, consider process redesign with an eye on continuous improvement 

  • Write actionable product backlog items and maintain a crisp, yet, complete product backlog

  • Attend and participate in agile software delivery ceremonies in many different roles and formats

  • Collaborate with stakeholders and colleagues to drive transparency and accountability for progress, outcomes, and learning opportunities

  • Build, leverage, and apply partnerships with other Moose (aka - stakeholders, users, SMEs) AND with agile software delivery teams (engineers, architects, admins) to strategically drive the continual improvement of Rapid7’s business capabilities

  • Foster a culture of innovation by leading and supporting fusion teams

  • Provide consultative guidance to enable business led IT outcomes and promote digital dexterity

The ideal candidate will bring the following to the table:

  • 5+ years of experience with enterprise IT technology ideally with enterprise infrastructure, productivity tools, and operations

  • Experience with product management thought and practices

  • Experience with complex business processes which run on modern corporate technology architectures 

  • A strong ability to understand outcomes which must be achieved and a strong drive to achieve those outcomes 

  • Strong communication and relationship skills coupled with IT and corporate savvy

  • The ability to work effectively with other business analysts, key stakeholders, application administrators and end users to understand business and functional requirements and translate those requirements to agile software development product backlog items

  • The ability to create actionable product backlog items and maintain a crisp product backlog for delivery teams

  • The ability to work directly with stakeholders to define objectives & prioritize initiatives within the confines of a larger product portfolio

  • Capacity to bring fresh ideas on how technology can be used to solve big problems

  • The ability to promote and embrace innovative change 

  • The ability to support company wide initiatives through product management and IT led business analysis 

  • The ability to support business led IT outcomes and fusion teams

  • Savvy, quick thinking, and adaptability in a dynamic, fast-moving environments

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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