Payfactors is changing the way companies attract and retain top talent through innovative compensation based tools and analytics.

Payfactors is looking for a Professional Services Associate to partner with and assist our clients with data configuration/product user interface initiatives within our proprietary compensation point solution (“SaaS” model). The Associate will play a key role in the collection, formatting, and data exchange of our clients’ organizational, survey, and market-pricing databases.

The right individual for this role will be detail oriented and comfortable balancing multiple projects. Additionally, the individual must be proficient working with large data sets and Microsoft Excel. If you thrive by working in a high-growth environment utilizing the latest internet technologies, consider this opportunity as the next level in your professional development!

Requirements/Skills

0-3 Years Professional Experience

Bachelor’s degree required

Intrinsic self-starter and problem solver

Proficient working with large data sets and Microsoft Excel

Compensation or HRIS knowledge a plus

Basic understanding of how relational databases work

Strong communication and writing skills

Ability to collaborate with peers, managers, and clients while leading project based tasks

Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets

Ability to grow professionally in a highly flexible and fast-moving environment

Awareness and pride in 100% client satisfaction

Boston-based

Primary Responsibilities

Partner with and assist our clients with initial data configuration and product user interface within the Payfactors application

Provide ongoing support (e.g., customer inquiries, data refreshes, product training, etc.) to our clients

Collaborate with Product Management function with ongoing project work

Develop standard processes and procedures to scale ongoing data tasks

Diagnose and solve technical issues related to software application

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets