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Principal Channel Consultant

| Greater Boston Area

HubSpot is looking for its next driven, effective, passionate, and highly skilled Principal Channel Consultant to join our Agency Partner program. A position responsible for the long-term customer success of our highest profile Agency Partners, you will work to support our tiered partner program by providing strategic and consultative support to build and maintain success throughout our program.

 As a member of our Agency Partner program, your role as a Principal Channel Consultant will work to create customized solutions to help our Gold+ Agency Partners expand their service offerings, drive revenue and achieve better client campaign results. You’ll be at the forefront of helping the marketing agency world help their clients Grow Better. You will be responsible for channel customer success and retention through value-driven relationships with your agency partners.

In this role you will:

  • Serve as the main point of contact and advocate for approximately 40 gold+ partners

  • Possess a proven ability to identify and drive value to agency partners outside of the HubSpot tools

  • Have a passion for agency growth- you get excited when agencies achieve a goal as a result of your help and collaboration

  • Independently and successfully manage a high volume of task execution, financial management and escalation cases

  • Work well with sales and marketing departments to drive cross functional success of all top tier partners

  • Have an ability to develop, manage and implement new program initiatives to drive channel retention & resell frequency

  • Proactively identify potential customer issues and drive customer retention through product adoption and software value.

You'd be a great fit if you:

  • Have expert skills in the HubSpot Growth Stack products

  • Are emotionally intelligent and can resolve issues with a consultative, business savvy approach

  • Have an innate ability to foresee potential retention issues and utilize the tools at hand to successfully drive value for these customers

  • Are an independent leader on the team; one that every new Channel Consultant aspires to emulate

  • Have fundamental agency skills and deep understanding of business operations

  • Are process-driven and can develop and train agencies on things such as client onboarding, driving ongoing ROI and renewal processes for agency clients

  • LOVE agency marketing, get excited when their partner agencies experience tremendous growth with their guidance and expertise

  • Have subject matter expertise outside of the HubSpot tools and a proven track record of continual technical learning

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. If you’re interested, but are questioning your fit, come talk to Annie Ingram anytime.

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