If you ever wanted to be on the ground floor of a well-funded, rapidly growing Series C start-up that is disrupting a 5.7Tn market, now is the time to join Takeoff Technologies! We are a 250 person global company transforming online grocery for consumers & retailers. Takeoff's solution offers automated fullfillment coupled with an end-to-end e-Grocery technology stack, enabling retailers to offer their shoppers the assortment and low prices of stores, with convenient mobile ordering and same day pickup or delivery.

Our eGrocery solution was created with the grocer and the shopper in mind. Grocery is an incredibly complex industry, and our products are unlike any other: they are low value, perishable, heavy, and low-margin. Our automated solution is flexible enough to manage these complexities allowing us to ensure the correct picking method for the correct product!

Excited about potentially joining this rocketship to help us bridge the gap between retail and technology? Looking to make an impact daily and help us disrupt a hundred year old industry? If so, continue reading!

The role:

We're taking Takeoff Technologies to the next level and looking for a Performance Manager that will be at the epicenter of Takeoff's transformation of the grocery industry. If you are driven by problem-solving in a no politics environment where you have the opportunity to make a significant impact, read on. Operations Performance Team members use their problem solving, analytical, and communication skills to engage with the field organization as well as strategic clients & partners to define opportunities and solutions in the operations and work cross-functionally with technology, field ops, and other internal teams to drive performance improvements. We are at the point where we are creating the blueprints for operational excellence that will take us from 9 sites to hundreds of sites and transform e-grocery. We are looking for leaders who are ready to roll up their sleeves and be part of creating and executing on those blueprints.

This is exciting because you will have the chance to:

• Leverage your business understanding and leadership skills to lead process improvement across internal and external groups
• Partner with peers across the company as well as external clients to understand pain points, root cause and then drive and measure solutions
• Work with technology partners to ensure robust solutions are in place
• Partner with site leaders to drive operational excellence across multiple sites
• Create and report on KPIs including productivity, client satisfaction, and customer experience
• Manage client relationships to ensure they are deriving maximum value from their e-grocery solution

Some of the experience you may bring to the table:

• Ability to manage, drive and prioritize projects, while leading cross functional teams and stakeholders
• Strong leadership ability. A hands-on analyst and team player that can inspire/mentor staff members
• Strong interpersonal and relationship building skills. Proven ability to work successfully with and across teams. Able to build relationships at all levels in the organization
• Demonstrated ability to drive complex projects to completion using effective project management, communication and influence. Relentless about following up until the job is done
• Strong quantitative and problem solving skills. Able to analyze large sets of data, pull out insights and then proactively communicate those insights to senior leaders. Able to grasp complex issues and look beyond the obvious

Some of the reasons why you'll love working at Takeoff:

• We're a successful, rapidly-growing startup with an entrepreneurial vibe
• We're disrupting the eGrocery industry with our innovative business model
• We're passionate about what we do
• We get to be creative on a daily basis
• You'll work with a smart, experienced leadership team that wants to do it right, and is open to new ideas
• We believe in autonomy, and reward those who take initiative
• We offer competitive salaries and comprehensive health benefits
• We have fun!
• We are committed to building a highly diverse and inclusive culture and environment

Some of the benefits and perks we offer:

• Competitive salary with yearly bonus incentives based on individual and company performance
• Health, Dental and Vision plans
• 401(K) plan with a 5% company match
• Unlimited PTO
• Tuition reimbursement
• 12 weeks of paid baby bonding leave for both parents
• Flexible spending/dependent care accounts
• Life Insurance, Short & Long Term Disability
• Annual Fitness Reimbursement of $300

Some of the ways we are addressing Covid-19:

While Covid-19 has posed it’s fair share of challenges, we have tackled these head on, while continuing to ensure that the health and safety of our employees and clients remain top priorities. We certainly believe that building a successful company starts with the people, and while the chance to meet and collaborate face to face in an office setting is vital to our growth and company culture, the health and safety of the Takeoff team is the most important right now. To that end, we are embracing a “work remote first” company policy, however the expectation is that you are based in the Greater Boston / MA area to ensure time zones are aligned with the rest of the Takeoff team based on the east coast.

Whether it be a Cultural Brunch & Learn, a Rocketberry Mini-Series showcasing some of our teams dynamic and hidden talents, or a weekly “coffee chat” to catch up with your fellow colleagues, we are finding creative ways to stay connected and engaged with each other during these challenging times.

Lastly along with our robust and competitive benefits package that we offer(above), we are excited to roll out two new benefits; a “remote work allowance” as well as a “remote office setup reimbursement”. These benefits will be effective immediately upon hire date geared towards ensuring that our employees are continuously set up for success while working remotely!

Equal Opportunity Employer

Our culture revolves around our core values of respect, initiative, collaboration, adaptability and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers’ unique walks of life.

Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Learn more at www.takeoff.com. We believe that diversity is critical to the growth of our company; we foster an environment where everyone has a voice and views the Takeoff team as their second family.