Part-time Auditor at Examity

| Greater Boston Area
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Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Auditor to join the growing team in our Newton, MA and Alpharetta, GA locations.

Position Overview

Primary duties of a Part-time Auditor would include auditing for quality our recorded exam sessions and customer support through chat, phone, and email. Training will be provided on location.

Essential Duties

  • Review recorded video sessions of exams.
  • Identify technical issues occurring during video recording.
  • Identify violations of school policy.
  • Ensure proper authentication of student.
  • Document any observed variances.
  • Communicate with account management team any quality concerns.
  • Answer phone, email and chat inquiries.
  • Ask questions to uncover needs.
  • Present students with the best solution.
  • Answer billing questions.
  • Connect students to their proctors and exams.
  • Troubleshoot problems and provide resolution.
  • Document casework accurately.
  • Other duties as assigned by supervisor.

Requirements

  • Customer service background and experience.
  • Strong work ethic and attention to detail.
  • Ability to travel to Newton office during normal business hours.
  • Flexible schedule and some weekend work.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AmplitudeAnalytics
    • SentryAnalytics
    • AxureDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail

Location

153 Needham Street, Newton, MA 02464

An Insider's view of Examity

What’s the vibe like in the office?

People at Examity mesh well together, both in and out of the office. Not only do we collaberate effectively on projects, but we go out after work together, like to sporting events, the arcade, and restaurants."

Kristina

Billing and Reporting Specialist

What makes someone successful on your team?

To be successful in a role here, it requires great listening and communication skills, a desire to serve, persistence, and consistency over time."

Kahlil

Director, Business Development

How do you empower your team to be more creative?

We've fostered creativity by building a culture that encourages collaboration. Everyone on the engineering and product teams has a voice in the work we’re doing, and that is not limited to their job title or role. Great ideas can come from anywhere, and often having an ‘outside' view is what helps solve problems or spark unconventional approaches.

Brian

Senior Vice President, Product and Engineering

How do you collaborate with other teams in the company?

Everybody I work with comes from a variety of backgrounds and experiences. We're constantly engaged with one another, and you learn a lot and perform your best in this kind of environment."

Forrest

Director, Customer Success

What are Examity Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Examity hosts Company outings semi-annually.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Free on-site garage parking.
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