Order Management & Renewals Specialist
LogicManager is looking to add an Order Management and Renewals Specialist to our fast-growing finance team. In this role, you will be a critical link between the sales and finance teams to optimize the customer order and invoicing process as well as the renewal quoting process. With a thirst for process improvement within a fast-paced organization, you will report to the VP of Finance.
About LogicManager
LogicManager is a Boston-based software company that is recognized on Deloitte's Fast 500 as one of North America's fastest-growing technology companies. We’re actively preparing for our IPO, profitable, and place a heavy emphasis on promoting from within. We are recognized by Gartner and Forrester Industry Analysts as leaders and Great Places to Work certified for our company culture. We build enterprise risk management software that empowers thousands of organizations around the world to uphold their reputations while protecting their customers, investors, and communities. We believe even the toughest problems can be solved with innovative solutions. Join LogicManager and together we can build a better tomorrow.
What you'll be doing on our team
- Review all incoming orders for completeness, accuracy, and compliance to company bookings and revenue recognition guidelines
- Partner with Sales to create subscription renewal quotes in a timely and accurate manner.
- Review and evaluate current deal closure policies and procedures while challenging those that delay or complicate deal closure, invoicing, revenue recognition, commissions, and collections workflows. Providing a reasonable and creative solution to improve workflows
- Interface with sales operations to implement new processes and systems while maintaining accurate records within Salesforce
- Lead and assist in special projects as assigned; preparing timely and accurate results
- Contribute ideas and innovations on legacy policies that drive efficiency and compliance
About you and what skills you’ll need
- 2 – 3 years relevant work experience (order processing or A/R experience preferred)
- Flexible with ability to work in fast-paced start-up environment
- High tech industry experience with SaaS or subscription revenue model experience strong plus
- Ability to work independently and with minimal guidance
- Salesforce, SalesForceCPQ, and NetSuite experience a plus
- Extreme attention to detail
- MS Excel experience
More about LogicManager
- Award-Winning Culture: We’re named Best Place to Work / certified as a Great Place to Work® every year since 2016.
- Industry Leading Customer Satisfaction: Top 30 fastest growing tech company in Boston and top 500 in North America. We recognized for our industries highest customer ratings and leadership recognition by Forrester and Gartner for our ability to execute.
- Collaborative Offices: We have a modern, open floor layout designed for cross functional collaboration and employee growth. We also have conference rooms for brainstorming sessions and team meetings.
- Downtown Location: We are located in Boston’s growing Seaport and Innovation District with great views of the channel and within walking distance to many restaurants, cafes, bars, and shops. Our offices are easily accessible by public transportation and a quick walk from South Station.
- Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, company stock options, paid vacation, community service days, and more. We also celebrate our successes with frequent company-sponsored lunches, happy hours, events, and other perks.
- Leadership with a Vision: We are profitable, rapidly growing and control our destiny as we have no VC funding! We are a workforce of thought leaders and dynamic innovators coming together with a vision to dramatically improve the way companies protect their reputations.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.