Operations Specialist at EverQuote

| Cambridge
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The Operations Specialist will be a core team member in helping our newest employees succeed on a daily basis. This individual will work alongside our newest employees to onboard them in their first weeks of joining and assist them with ongoing support as they continue to grow with us. They will be a liaison to our newest employees and create strong working relationships with them. Additionally, this individual will work directly with our external partners and be a liaison between employees and partners. Lastly, this individual will partner with our finance team to ensure employee compensation is properly calculated and distributed.

You will:

 

  • Ensure all New Hire paperwork is completed, signed and returned to EQ within 48 hours
  • Verify employee hardware purchase and set up
  • Gather, submit and track all new employee paperwork 
  • Liaison with external partners on appointments and state requirements
  • Track and maintain employee licensure and expiration dates
  • Coordinate employee systems access and initial set-up
  • In the case of employee departure, manage the offboarding process
  • Send out and track employee weekly shift commitments
  • Prepare and distribute general communications to contract employees (systems, process, product updates) 
  • Calculate weekly compensation and chargebacks, and submit to the Finance team 
  • For one-time incentives, manage tracking and disbursement
  • Coordinate and schedule coaching and/or training requests from contract employees with coaching/training staff
  • Answer employee questions as it pertains to our external partners and follow up as appropriate

 

 

You have:

 

 

  • 4+ years of administrative experience, ability to work autonomously, able to “manage up”
  • Attention to detail, be meticulous in work quality and be extremely organized
  • Strong verbal and written communication skills, must demonstrate patience and understanding, must exhibit the right judgment to escalate process issues quickly
  • Bias for action: must show hustle in their work, be able to work extra hours as needed
  • Ownership: must show great ownership of the process and behave in an employee centric manner

 

 

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

 

About Us:

EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.

EverQuote is committed to building an equitable, diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Product
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement

Location

We're located in the Kendall Square area of Cambridge, MA. Surrounded by great food, fun places for outings and easily accessible for any commute.

An Insider's view of EverQuote

How do you collaborate with other teams in the company?

I shoot a slack to someone or set up a meeting if it's a more complex problem I'm trying to solve. Typically, everyone is eager to help and put their heads together to solve the problem at hand!

Clara Hunnewell

Manager, SEM and Analytics

What’s the vibe like in the office?

The vibe is very upbeat and collaborative. Everyone is truly willing and happy to help each other out, support is just a desk away! Outbursts of laughter are the norm throughout the day which lends to a positive feel, but there are also quiet spaces to escape to when needed. I am very much looking forward to days back in the office down the road.

Brianna Shea

Agency Business Consultant

What are EverQuote Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Acme's health insurance policy covers up to 100% of out of pocket expenses.
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Free Daily Meals
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Tuesday.
Game Room
Our game room includes Foosball.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Tuesday.
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees A parking subsidy.
Recreational Clubs
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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