Office and Experience Manager at Klaviyo

| Greater Boston Area
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Why you should join the People Ops Team

 We are looking for a dynamic and adaptable Office and Experience Manager to help support Klaviyo’s exciting growth and expansion. This person will have the opportunity to join us on our mission to enable Klaviyos to thrive, to contribute to a uniquely special culture, and to make the company the place where the best-of-the-best come.

In your role, you will partner directly with the office and culture team as well as with the People Operations team to create innovative and modern company-wide traditions. This role is critical, serving as an important liaison between our Klaviyos, Facilities, and the core People Operations team. By utilizing and developing key and unique skills, as well as the freedom to come to the table with fresh ideas and novel solutions, you will be fostering a culture of POSSIBLE. At Klaviyo, our people come first and this team helps us set that tone with boots on the ground initiatives. Having fun is just the cherry on top. Sound good? Keep reading!

 How you will make a difference

  • Act as a cultural champion. Help to design our events strategy, identifying and prioritizing opportunities to cultivate our culture. Develop a roadmap to further strengthen our focus on our values, improving our culture
  • Partner with the People Ops and IT teams to develop and implement office procedures, ensuring a well-equipped, welcoming, and inclusive environment
  • Partner with the Finance team on budgets, events and speakers, weekly lunch and learns, and more
  • Work cross functionally to help design and implement large scale traditions and events (think holiday parties, summer outings, and other celebrations)
  • Provide global support to all offices outside of Boston

Who you are

  • 2+ years relevant experience working in a fast-paced, growing office environment
  • Knowledge of office management responsibilities, systems, and procedures
  • Service-oriented mindset, treats our employees as primary stakeholders
  • Collaborative and demonstrates high EQ - you need to be able to work with all Klaviyos and our external partners to solve problems positively and productively
  • Excellent time management skills and ability to multitask and prioritize work
  • Attention to detail and problem solving skills 
  • Excellent written and verbal communication
  • Strong organizational and planning skills
  • Computer skills and knowledge of office software packages
  • Facilities and Vendor management experience a plus
  • ADA and emergency services experience a plus

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
Watch

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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