Toast
We power successful restaurants.
Boston, MA

NetSuite Administrator

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Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

As a NetSuite Administrator for Business Systems you will:

  • Maintain the NetSuite application and other related 3rd party business applications for internal users
  • Develop, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs
  • Design, implement, and maintain configurations and customizations of NetSuite to meet evolving needs
  • Design, implement, and maintain 3rd party software connections and integrations to NetSuite to support various business needs
  • Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
  • Provide internal, ongoing system/technical support to NetSuite users, including training
  • Monitor end-user usage of systems and track performance and ensure external integrations comply with governance limits
  • Provide front line support with regards to all aspects of NetSuite and data integrity
  • Develop, document and implement policies, procedures and guidelines to ensure data integrity, change protocols, customization, usage etc
  • Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
  • Responsible for the change management and release process of NetSuite
  • Provide a quality and timely communication regarding system status
  • Maintain up-to-date knowledge of NetSuite functionality, customization and integration

Do you have the right ingredients? 

  • Bachelor’s Degree in Computer Science, Engineering, Mathematics or a related field.
  • 3+ years of hands on experience with NetSuite administration, configuration and 3rd party integrations in complex environments
  • Administrator-level knowledge of roles, permissions, custom objects, scripting, workflows, reports and dashboards
  • Working knowledge of SuiteScript 1.0 & 2.0 / WebServices, OneWorld, SQL, csv imports, user provisioning, defining roles, analytics and scheduling scripts.
  • Experience with Advanced Inventory and Advanced Revenue Recognition modules
  • Strong data analytics, reporting and database experience (SQL and NetSuite preferred)
  • Working knowledge of Microsoft Word, Excel, PowerPoint
  • A strong understanding of business processes and requirements
  • Project management, system implementation and system integration experience
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills
  • Ability to work collaboratively with cross-functional teams
  • Exceptional saved search and report building skills
  • Excellent version control, QA skills and attention to detail

Bonus ingredients (a pinch of salt):

  • 1+ years working on an Agile SCRUM or Kanban team
  • Administrating or Implementing ASC 606 Compliance within Netsuite
  • Experience with Workato or similar iPaaS
  • Experience with any of the following Enterprise Applications (Salesforce, Workday, ServiceNow)
  • 1+ years working with REST and/or SOAP
  • 1+ years experience working with Javascript or SuiteScript
  • Experience with Zuora
  • Experience with Salesforce CPQ
  • NetSuite certification
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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