Messaging Security Analyst (Level 2)

| Lexington


The Mimecast Messaging Security Team are specialists with deep knowledge of the threats to e-mail traffic management. They utilize a network of honey pots that attract and aggregate both spam and malware in the wild! This, coupled with community provided intelligence, allows Mimecast to provide detection and protection mechanisms against spam and malware easily and effectively, to accommodate the rapidly evolving techniques used by malicious actors.


As such, we are looking for a senior, experienced individual, requiring knowledge of security best practice and products, as there will be interaction with customers reinforcing Mimecast’s multi-layered security proposition, to help keep them secure.


This role will work closely with team members and other Mimecast teams globally, to constantly improve our detection and ensure consistent levels of spam and malware protection.


  • Email traffic analysis and malicious activity detection
  • Report on latest threats and trends for internal and external communication
  • Maintenance of Real-time Block Lists, Real-time Allow Lists, URI Block Lists
  • Dealing with high priority case escalations
  • SME for messaging security to the business
  • Provide exceptional industry leading levels of support to all customers at all times
  • Customer account reviews
  • Assist the Engineering Teams with back-end support and enhancement requests of Mimecast security services to maintain high levels of detection and customer satisfaction 


  • Working knowledge of messaging (email traffic management) and routing
  • Experience and a basic understanding of email security technologies
  • Understanding of SMTP, POP3, TCP/IP, DNS, IMAP and SSL/TLS
  • Articulating technical data to a non-technical audience
  • A real sense of urgency to find practical solutions to complex problems
  • Outstanding time management skills
  • High level of acumen around customer satisfaction
  • A passion for new technologies


  • Experience working with spam and malware detection and blocking techniques
  • Experience working at an ESP/ISP or in a SOC environment
  • Working knowledge of Windows, Linux, Unix, shell scripting, PHP, MySQL, networking
  • Prior experience of working within SaaS environments would be an advantage

Personal Specification:

  • Good oral and written communication skills in order to work closely with both office-based and remote team members, as well as customers
  • Ability to recognise that customer satisfaction is a principle measure of our business and our values
  • Expect to effect change and take ownership of your job

For you:
We offer a highly competitive rewards and benefits package including private healthcare, life cover, child care vouchers and an annual gym subsidization. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, team players with passion, integrity and effectiveness.
We strive to attract exceptional people who have ‘’that extra something’’ and really enjoy what they do. Are you ready to jump on-board with us?

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases


Our company is in an upscale area with plenty of access to major highways. We are 30 minutes outside downtown Boston.

An Insider's view of Mimecast

What’s the vibe like in the office?

Our distinctive culture, created by ‘Mimecasters’, is our greatest asset. It is built on openness, a willingness to take on the toughest challenges, and our tenacity in identifying and solving the big problems – our warrior spirit, our sense of fun and our ability to do the right thing naturally.

Be part of something special.



What's the biggest problem your team is solving?

Your organization runs on email. It’s the main way you communicate internally and externally and you rely on it being available all day, every day. It’s a gateway to other critical IT systems and home to a treasure trove of corporate information your employees value. For all it offers, email needs to be protected and managed or it risks exposing yo



How does the company support your career growth?

Mimecast is growing and we're creating a truly global business. But growth isn't just about scale. It's about being better, and it's about maturing without getting old. We want to make sure our culture remains intact even as we grow. And in the end, making that happen is about people like you.



What unique initiatives do you have that encourage innovation?

Sometimes the best things in life just happen. Our culture is not an edict, enshrined in a set of policies. It is a set of values inherent in the way we interact, how we see the world and how we go about getting things done. We expect everyone at Mimecast to worry more about inertia than about mistakes.


Senior Engineer

How has your career grown since starting at the company?

Mimecast is a fast growing company expanding into new markets across the world. Wherever you join us, whatever your background, skills or experience, you’ll be working in a results-oriented, high performance environment with unparalleled scope and variety of work. We celebrate career development across the company and there are always opportunities


Senior Manager

What are Mimecast Perks + Benefits

Mimecast Benefits Overview

Free on-site gym facilities available. **For Lexington employees only.
27 Paid time off days.
401K match and generous stock purchase plan.
Strong commitment to the environment and sustainability, including new Green initiative.
Start-up feel with the stability of an enterprise. Fast moving environment and exciting office with unique work spaces that facilitate collaboration.
Opportunity to work and gain exposure with C-suite executives, including CEO Peter Bauer.
Family-focused environment with 16 weeks paid maternity leave and 4 weeks paid paternity leave, alongside yearly family day and partner recognition parties.
Huge focus on Corporate Social Responsibility and Wellness with a range of team building initiatives to encourage employee and team growth. All supported with five paid volunteer days and matching donations.
Long Service Awards - five years and ten years. Ten years comes with two months fully paid sabbatical leave.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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