Marketplace Account Representative

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DESCRIPTION

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital, and 83 North bringing our total investment to $100M
  • Enabling over 200 of the world’s leading B2B and B2C companies including Walmart, Conrad, Urban Outfitters, Siemens, and HPE to offer more, learn more, and sell more
  • True to our core values: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together

Mirakl has grown its headcount by 200% in the past two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking to build out our Mirakl Connect team.

Mirakl Connect brings together Sellers, Partners and Mirakl-powered Marketplaces on a platform that makes it easy for all members to promote their business, engage and accelerate their marketplace activity. We are looking for a high energy, creative, team-oriented Marketplace Account Representative to join our rapidly growing Client Success team to extend our success. This Marketplace Account Representative will be someone who has either a demonstrable experience generating and prospecting sellers, or a passion for e-commerce and wants to participate in its ongoing revolution.

This role will act as a key player of Mirakl customers’ growth by recruiting new third-party sellers on their Marketplace. The Marketplace Account Representative will help:

  • Identify, qualify, acquire and grow high-potential sellers through the right acquisition channels
  • Create and articulate compelling value propositions for joining Mirakl Connect and client specific marketplaces
  • Implement and track metrics for recording the success and quality of the seller recruitment efforts
  • Support and train sellers to create and push their catalog online
  • Develop a clear and thorough understanding of the Mirakl seller portal with deep knowledge of the features and functionality
  • Meet or exceed seller onboarding targets

REQUIREMENTS

  • Bachelor’s Degree required
  • Has 1-5-years experience in e-Commerce, Sales, Account Management, or Retail
  • Buyer/Associate Buyer experience is a plus
  • Has strong communication and presentation skills
  • Has a data driven and analytical mindset
  • Has an appetite for commercial prospection and B2B relationships
  • Is a highly business-driven individual who thrives in fast-paced dynamic and high growth environments
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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