Manager, Off Platform Operations

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Perch is creating the next generation Consumer Products company by becoming the first technology-based scale operator of top eCommerce microbrands.  Microbrands selling through marketplaces like Amazon are already transforming global retail - Amazon’s 3rd party marketplace alone was $300B in 2020.  Perch is disrupting and accelerating this space by acquiring great brands and making them even better.  We look for successful, profitable businesses that sell top-ranked products with differentiated customer feedback.  The Perch platform integrates those businesses into a scale operating company and accelerates the products to the next level of sales and profitability.  We are a key resource for entrepreneurs who want liquidity and a key partner for Amazon and other retail channels by offering exceptional products, great customer service, and great value. 

Central to our success is the ability to rapidly grow and optimize our brands after they join our platform.  Creating and executing the Perch Playbook is one of the most challenging and important parts of our success as a company.  We are looking for a talented contributor who has a track record of delivering results in ambiguous situations.  

Responsibilities

This person will manage and optimize acquired businesses before they have fully integrated into the Perch supply chain platform. 

  • Work cross-functionally with upstream teams to seamlessly acquire operations that require a custom supply chain solve 
  • Lead operations workstreams for newly acquired businesses
  • Partner with operations leaders to create and roll out short term business plans where opportunity exists
  • Solve complex supply chain issues by streamlining activities where possible to prepare businesses for platform integration 
  • Utilize data and performance KPIs to manage the businesses within your portfolio
  • Recognize and define process flows for operational health and future handoff for all new business units
  • Identify and resolve any blockers for day to day workflows within businesses

About You

We are looking for an entrepreneurial, process-driven and action-oriented person to join our core operating team. The ideal candidate is a supply chain expert with experience running operations and implementing efficiencies in those operations.  This person has a track record of bringing structure to something that is inherently messy, has corporate and field experience and is able to drive change. The candidate should be willing to travel.  

About Us

Perch is one of the fastest-growing eCommerce companies in Boston. Perch acquires and develops great eCommerce brands. We are backed by amazing investors (SoftBank, Spark Capital, Tectonic Ventures, and Boston Seed). Our team has deep expertise in eCommerce, technology, and M&A. We are disrupting one of the largest and most exciting spaces of eCommerce and are building an industry-shaping platform. Our aim is to have a workplace and company that positively impacts the lives of others, including our employees, their families, the entrepreneurs and vendors we work with, and our end customers.


Perch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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Location

Our "nest" is located in the heart of Back Bay. Just steps away from Copley Place, the MBTA "the T", Newbury St., the Public Gardens, … the best of Boston awaits!

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