We are looking for a Logistics Coordinator to build and facilitate the supply chain operations of our company. You will be the one to coordinate personnel, processes, and parts to support new customer deployments and field service activity. The ideal candidate will have great attention to detail and a customer-oriented approach.

Key Responsibilities

• Manages the Return Material Authorization (RMA) process and coordinates activity between deployment, field service, manufacturing, hardware, and our contract manufacturing partner
• Supports the field service team ensuring they have the right parts and spares to reduce robot downtime
• Coordinate with freight services companies for on-time shipment delivery. Negotiates pricing agreements with UPS, FedEx, and LTL services
• Coordinates and tracks supply chain operations between our contract manufacturer, third-party logistics warehouse, and customer sites
• Analyzes, tracks and reports spare parts inventory at customer sites
• Supervises orders and arranges safety stock levels
• Develops Standard Operating Procedures (SOPs) for logistic activities

Nice to Have

• Develops and utilizes logistics IT tools to optimize and streamline procedures
• Identifies KPIs across different logistic and supply chain functions
• Plays an integral part in process improvement by conducting root-cause analysis
• Prepares manufacturing reports by collecting, analyzing, and summarizing data
• Planning experience including participation in SIOP (Sales, Inventory, and Operations Planning)

Position Requirements

• BSc/BA in manufacturing, supply chain management or relevant field. 1-2 years of professional experience
• Excellent communication and interpersonal skills. Experience in a customer facing role
• Strong team player who works hard towards reaching team goals. Outstanding organizational and coordination abilities
• Demonstrates a strong desire to develop professionally
• Computer-savvy with a working knowledge of ERP systems. Advanced use of Microsoft Excel.