- Idenify through CRM and Business Intelligence systems, compliance opportunities from seat overages, overages in Support, and price increases for our existing customer base
- Identify and fix any exceptions for Customers up for renewal, notify partners/customers and process renewals in a timely manner
- Manage Partner renewal operations and establish a relationship with Partners to ensure a smooth renewal process
- Ensure accuracy of Customer & Partner Renewal Opportunities / Sales Orders within CRM system
- Ensure Win-Win Outcomes in Customer & Partner Renewals that might require renegotiation, including annual price increases
- Ensure both systems and processes are optimized and maximized
- Interface regularly and closely with the Customer Development (Upsell) team and Customer Experience organization to follow through on opportunities and assist in closing these deals
- Develop and maintain strong working relationships with Mimecast Go-To-Market Teams, Customers & Partneers
- Confident individual who enjoys challenges and overcoming them
- Ability to learn tasks and processes on the fly
- Mathematical/data analysis ability
- Strong interpersonal and relationship skills
- High attention to detail with multitasking a key requirement
- Self-driven independent worker but equally enjoys a team environment where success is measured on both performance and results
- Previous Business Experience including negotiation skills are desirable
We offer a highly competitive rewards and benefits package including private healthcare, dental and life cover. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with inbuilt passion and integrity.
We strive to attract exceptional people who have "that extra something" and really enjoy what they do. Are you ready to jump onboard?
If this sounds like the perfect role for you then please apply below.
If you would like more information about Mimecast please visit our website at www.mimecast.com
We look forward to speaking to you soon!