IT Systems Administrator

| Greater Boston Area

About Datadog:

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.


The team:

The IT Operations team is responsible for the infrastructure and services that Datadog employees around the world use on a daily basis to successfully do their jobs. This means managing thousands of devices, Identity and Access Management, services like G Suite, Slack, Jamf and Zoom as well as our network infrastructure and AV setups in our offices.


The opportunity:

As an IT Systems Administrator for the IT Operations team, you will help ensure our systems and client devices are available, performant and secure. You will maintain and upgrade existing systems and implement new ones as required. 


You will:

  • Maintain and improve core IT services such as G Suite, Slack, Zoom and VoIP services
  • Manage our fleet of macOS, iOS, Windows and Chrome OS devices with Jamf, Airwatch and G Suite
  • Ensure the Meraki networks in our offices are running optimally
  • Evaluate, recommend and implement new technologies
  • Collaborate with Compliance and Security initiatives
  • Serve as a point of escalation for the IT Support team on complex issues
  • Create and maintain team and user facing policies and procedures


Requirements:

  • You’ve managed G Suite and other common SaaS applications such as Slack or Zoom
  • You have supported Apple devices for at least three years
  • You are extremely technical
  • Excellent verbal and written communications skills
  • You are fascinated by the way things work and love to learn
  • You want to work in a fast, high growth startup environment


Bonus points:

  • You have managed infrastructure in cloud environments (AWS/GCP)
  • You have experience with Munki, Chocolatey or other application management tools
  • You take Macbooks apart for fun
  • You can write basic scripts to automate tasks
Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike

Commercial Account Executive

What's the biggest problem your team is solving?

Currently, our biggest challenge and most exciting opportunity lies in breaking into new markets in Latin America. My team welcomes this challenge! It is exciting to work for a company that is making commitments to gaining different perspectives, and the positive feedback we have been receiving keeps us motivated.

Carolina

Commercial Account Executive

What does career growth look like on your team?

The skills learned as a Datadog Sales Development Representative will help grow & shape you immensely. While there is a clear sales-focus career path here, growth isn't limited. SDRs are able to explore many career opportunities within the company. We've had successful SDRs transition to Customer Success, Sales Ops, Team Leads & Account Executives!

Madina

Manager, Sales Development

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt

Vice President, Commercial Sales

How do your team's ideas influence the company's direction?

As an advocate for the customer, my team solves customer problems, listens to feedback, and ensures the customer is getting the most value out of the different products we offer. We bring this information and insight to other Datadog teams so we are able to continuously align our internal direction with the needs and wants of our customers.

Maura

Manager, Customer Success

What are Datadog Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and huge variation of drinks.
Some Meals Provided
Catered lunches 3 times a week!
Happy Hours
Happy hours are hosted Once per week.
Relocation Assistance
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities.
Professional Development Benefits
Job Training & Conferences
Datadog offers
Cross functional training encouraged
Promote from within
Online course subscriptions available
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