IT Manager

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Catalant helps the world’s leading organizations get from strategy to execution faster. Our Platform empowers organizations to work with greater agility to accelerate growth, drive efficiency, and rapidly innovate. 

Trusted by more than 30 percent of the Fortune 100, the Catalant Platform enables business leaders to organize and gain visibility into mission critical work, access and dynamically deploy both internal and external resources, and track the speed, quality, and impact of work to drive better business performance. Access to our robust Expert Marketplace of over 55,000 independent experts and 1,000 boutique consulting firms helps organizations fill in critical capabilities and capacity gaps on high-priority projects. 

Our investors include General Catalyst, Highland Capital, GE Ventures, and Greylock Partners. 

We’re looking for curious, scrappy, talented people with a bias for action to join our team. Your next big thing is already here.



IT is an essential team at Catalant. We’re here to provide best-in-class tools and support to a rapidly growing, 100% cloud focused organization. We strive to make IT an unobtrusive part of day-to-day life at Catalant and search for new and exciting ways to integrate technology to improve Catalant’s productivity and office culture. Through automating daily tasks, sourcing new software, building out A/V, training staff, or even getting music to play across the entire office, Catalant IT enables our employees to do their best work from wherever they may be.

The IT Manager at Catalant is a critical role that will support all areas of the business in building a long-term, scalable strategy that focuses on employee productivity, frictionless interaction, and resilient solutions.

What you’ll do:

  • Expand, develop and implement the IT vision at Catalant; source or build the best technologies to design a cohesive IT environment and strategy
  • Assess complex business needs with multiple departmental stakeholders, directing the planning, justification, acquisition and budgeting for computer hardware, software, resources and maintenance
  • Manage daily IT operations, including one direct report functioning as the help desk
  • System administration for Catalant’s internal network, endpoints, and software
  • Maintain and build relationships with hardware and software vendors
  • Plan and execute improvements and expansions to Catalant’s deployment of Zoom and Zoom Rooms
  • Work with the DevOps and Security teams to isolate and remediate gaps in security posture
  • End user support as needed
  • Participate in new employee onboarding as needed

What you’ll bring:

  • Bachelor’s degree in MIS, CS, IT Management or equivalent experience
  • Proven success in an IT management role, preferably with a small team
  • Strong knowledge of Jamf device management for macOS and iOS
  • Experience managing Windows devices with Intune or similar non-GPO solutions
  • A passion for automation and integration
  • Experience developing and maintaining management scripts in Python and Shell languages
  • Intermediate understanding of RESTful APIs, Webhooks, and how they can be used within IT
  • Strong skills managing an Okta environment
  • Excellent communication skills
  • Ideas on enhancing the support experience for remote employees
  • Mid-level understanding and experience of internal networking, exposure to Meraki networks is preferred
  • An eye and ear to the ground for the latest in the IT world and how it will impact Catalant
  • Ability to lift up to 50lbs

Bonus points for:

  • Familiarity with HR-driven IT as a concept
  • Github experience
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

Our Boston HQ is in the Seaport neighborhood — an area with a dynamic food scene and many of Boston's emerging tech companies.

An Insider's view of Catalant Technologies

How does the company support your career growth?

Catalant always has my needs and career growth top of mind. There's constant collaboration between my manager, my team, and myself when determining what to work on next to make sure it aligns with both the company's goals and my own career goals. I don't think there has been a time where my growth hasn't been taken into consideration.

Danny

Sr. Software Engineer

How do you make yourself accessible to the rest of the team?

I try to interact with as many colleagues as possible across functions and levels, whether virtually or at events, to learn about their roles and where our paths may cross. I message that while I'm the company lawyer, I'm also happy to get involved in matters unrelated to legal if I can add value or be a sounding board. My door is always open!

Victoria

Chief Legal Officer & Head of People

What are Catalant Technologies Perks + Benefits

Catalant Technologies Benefits Overview

Catalant provides unlimited time off, generous coverage of medical, dental and vision plans, commuter benefits, and lifestyle subsidies.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Catalant hosts weekly all-hands meetings conducted on a hybrid basis for our hybrid and remote employees.
In-person revenue kickoff
Employee awards
Flexible work schedule
Flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Catalant offers quarterly wellness days for employees to employees to unplug and recharge.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Virtual coaching services

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