Toast
We power successful restaurants.
Boston, MA

IT Infrastructure Manager

Sorry, this job was removed at 3:30 p.m. (EST) on Thursday, February 20, 2020
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Overview

The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the team’s operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

Responsibilities

  • Lead & grow a team of network engineers & unified communications specialists.
  • Work with Toast’s real estate and workplace experience teams to scope & coordinate infrastructure installations for new office locations
  • Continuously improve the operations and delivery of networking and communications services
  • Identify issues and risks in the delivery of infrastructure services and coordinate proactive and reactive solutions.
  • Provide regular transparency, status reports, and escalate risks and issues impacting Toast’s corporate infrastructure technologies

Qualifications

  • Bachelor’s degree, 5+ years of project management experience
  • CCNA certification or higher
  • Experience managing and leading a team
  • Project Management skills including organizing, planning, and executing projects from vision through implementation
  • Excellent verbal, written, organizational, and time management skills
  • Detail oriented, able to multitask, and meet deadlines
  • Strong analytical, problem-solving, and conceptual skills; Exceptional teamwork and interpersonal skills
  • Strong TCP/IP networking & Wifi/Radio communications skills
  • Strong Network design, planning, and mapping skills.
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions
  • CCNP, CCIE, ITIL, PMP, Project+ Certification is a plus
  • Cross-functional experience with real estate, facilities, audio-visual production is a plus
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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