IT Disaster Recovery Program Lead (Greater Boston Area, MA)

| Greater Boston Area
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The Office of Enterprise Resilience (OER) oversees preparedness, response and recovery efforts intended to build resilience and minimize business impact from threats and hazards across the MassMutual Enterprise. The team is responsible for the following functions: Business Continuity, Emergency Management, Third Party Resiliency, Emergency tools and Notifications and IT Disaster Recovery.

In this role as the Program Lead for the IT Disaster Recovery program you will be responsible for oversight and execution of program governance, including development of new technical plan needs, plan maintenance, and end-to-end support of the IT Disaster Recovery exercise strategy and execution. You will engage across the IT Infrastructure organization to identify continuity and recovery needs and coordinate the implementation viable recovery solutions, across a dynamic technical environment of ~1100 technical plans (data center hosted, SaaS, cloud). As the Program Lead you will develop key metrics and reporting to showcase the program health and progress.

The role also includes driving strategic alignment of technology capabilities to recovery strategies, providing consultative guidance and development of a program roadmap, working closely with the Enterprise Resilience team to increase maturity between IT Disaster Recovery and Business Impact Analysis. The Program Lead will be involved in the highly complex IT disaster recovery plans – including data back-up, recovery and cloud solutions, program design and manages execution of IT disaster recovery framework, including incident activations.

Responsibilities:

  • Develop the strategy and supporting roadmap for the IT disaster recovery program

  • Work with technical teams to identify requirements and develop viable test plans and recovery solutions

  • Accountable for program governance activities, including disaster recovery exercise planning and execution, plan development and maintenance

  • Drive adherence to of all compliance, regulatory and continuity requirements

  • Provide consultative support to disaster recovery staff to ensure execution of tasks are achieved

  • Own and support the tactical execution of internal and cross-functional initiatives

  • Assist and provide expertise to staff to support development of effective governance activities

  • Work closely with disaster recovery staff and counterparts; consults and assists with accountabilities

  • Partner across business units to ensure compliance with corporate continuity policies.

  • Able to assist in analyzing, problem solving, and real-time incident response, guiding resolution end-to-end

Qualifications

  • Minimum of a Bachelors degree or 7 or more years of equivalent work experience 

  • 5 or more years of experience in IT disaster recovery / business continuity planning 

  • Industry Certifications a plus, such as CBCP, MBCP, or Disaster Recovery Certified Specialist (DRCS) 

#LI-DR1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

We're excited to have our new campus opened at 10 Fan Pier in Boston's Seaport Neighborhood and to welcome our Boston based employees to come to campus on a voluntary basis.

An Insider's view of MassMutual

What's something quirky about your company?

Unique to MassMutual is that the cyber security mission parallels our corporate mission; to help people secure their future and protect the ones they love. Working in Cyber Security is fascinating because you must stay ahead of the threat actors and it's meaningful because you are solving problems that protect our employees and customers.

Lisa

Head of Cyber Business Risk

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Lead Architect

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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