Oh Snap!
This job is no longer active - but you can still view the details below.

International CRM Senior Manager

| Greater Boston Area

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil. http://www.indigoag.com/

The role of the International CRM Senior Manager is to partner with Indigo’s non-US business units & group functions to define, configure / develop & deliver value-added CRM solutions. In this role, you will be responsible for managing the Salesforce.com (SFDC) environments, CRM processes and overall end-user experience. This is a “hands-on” Senior Manager role requiring expertise with SFDC configuration & customization. This role will also be responsible for leading cross-functional teams and ensuring that the tactical & strategic CRM objectives of Indigo’s local country entities are met.

Responsibilities:

  • Become the go-to resource for Indigo’s International business units, addressing all questions, enhancement requests & incidents regarding CRM / Salesforce.com (SFDC) functionality
  • Build International CRM roadmaps & help contribute to the overall strategy for Indigo’s local country entities
  • Oversee successful International deployments of SFDC & lead cross-functional teams to deliver projects & initiatives
  • Develop KPI / reporting strategy for International business units
  • Effectively funnel business demand into centralized Agile Delivery process for prioritization / execution

Competencies:

  • Strong customer-focused mindset
  • Ability to understand business needs, translate them to technical requirements and deliver value-added solutions
  • Ability to bring structure and organization to loosely defined requirements & processes
  • High level of focus on tasks, while effectively managing different priorities
  • Self-motivated, solution-oriented thinker with excellent communication and listening skills
  • Highly flexible, team player who does what’s needed to get the job done
  • High-energy performer who thrives in a fast-paced, interrupti0on-driven environment
  • Solution-oriented thinker and results-driven performer, capable of executing despite competing priorities
  • Analytical and detail oriented; able to present creative solutions in an organized manner
  • Flexibility when working with team members and colleagues in different time zones

Qualifications:

  • 5+ years hands-on Salesforce.com (SFDC) configuration experience
    •  Expert with implementing, customizing and maintaining CRM solutions
  • Strong architectural mindset, with advanced understanding of relational data & overall capabilities of the Force.com platform
  • Extensive experience with automating complex business processes using declarative features, such as Process Builder, workflows, approval processes & validation rules
  • Experience with global SFDC rollouts
    •  SFDC Lightning experience preferred
  • Expert with configuring / customizing standard SFDC objects, such as Leads, Accounts, Opportunities, Reports & Dashboards, with proven hands on experience building custom objects & solutions
    •  Knowledge of / experience with Visualforce / Apex development preferred
  • Proficient in security and sharing rules at object, field, and record level for different users at different levels of organizations
  • Experience customizing / supporting contract management solutions including Salesforce CPQ, Docusign, Conga
  • Experience integrating different technologies & external systems with the Force.com platform
  • Experience managing a developer team during a major project lasting at least 6 months, strongly preferred
  • Experience working in fast paced, dynamic environment managing systems & solutions for a global end user base
  • Can travel internationally, up to 40%
  • Bachelor’s Degree required; SFDC Certification preferred (Admin, App Builder, Developer, etc)
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door!

An Insider's view of Indigo

What projects are you most excited about?

Our mission is to provide agronomists with unbiased real-time data we are collecting across thousands of acres at the ground level and from space. It's such a thrill to be working on the data and analysis perspective of this massively cross-disciplinary team that helps agronomists initiate data-powered conversations to provide substantial results.

Jyoti

Principal Data Scientist

What makes someone successful on your team?

A successful Indigo team member is someone willing to continuously learn and improve, regardless of experience or role. Whether you’re an Engineer, Account Manager, Business Analyst, or Scientist, successful team members keep the bigger picture in mind and bridge disciplines to solve problems facing the incredibly complex system that is agriculture

Hilary

Software Product Manager

What are Indigo Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
More Jobs at Indigo109 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Internships
new
Boston
Internships
new
Boston
Internships
new
Boston
Operations
new
Boston
HR
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Internships
new
Boston
Project Mgmt
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Design + UX
new
Boston
Operations
new
Boston
Project Mgmt
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
HR
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Operations
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Product
new
Boston
Developer
new
Boston