Head of M&A Integration
Head of M&A Integration (Level: Sr. Director)
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
Toast is seeking a Head of M&A Integration who will be responsible for working with a broad range of Business Leaders, Functional Leaders, and the Head of Corporate Development (1) to craft the integration approach for individual acquisitions, investments of various sizes and complexity through all phases of the deal lifecycle, and (2) to build the integration playbook for repeatable and effective cross-functional execution. We are looking for an experienced and proactive leader with meaningful insights on best practices. This team member will report to the Head of Corporate Development
To be successful, you will have to be able to juggle multiple deal-related responsibilities in parallel, anticipate challenges and corresponding corrective actions, and be very flexible and organized. We would expect you to be articulate, sensible, able to coordinate with other peers and senior executives, and collaborate and deliver results in a fast-paced environment where teamwork, professionalism, confidentiality, and communication are essential.
About this roll*:
- Integration Model: Work closely with Head of Corporate Development and other Functional Leaders at Toast to implement a repeatable and flexible cross-functional playbook for the integration of acquisitions of various sizes and complexity.
- Preparation: Set the broad integration strategy and tools, and define value drivers for each deal
- Metrics / Tracking: Establish the key milestones, critical deliverables, and repeatable measured outcomes that drive the integration to delivering the value anticipated from the deal. Track and report deal-by-deal performance during the immediate periods after closing as well as the overall performance of the acquisition to Functional Leaders, Executives, and the Board on various dimensions of strategic and financial Value attained through M&A activities
- Problem Solve: Effectively problem solve if and when issues/challenges related to integrations arise; highlight integration risks, key decisions and obstacles to leadership
- Leadership: Encourage adoption of best practices suitable for each situation, and hold colleagues accountable for their contributions throughout the process
Do you have the right ingredients*?:
- 12+ years with business operations experience likely spanning Strategy, Product, Operations, Finance, or Integration, with a minimum of 5 years of concentrated experience in integrations
- Good working knowledge of key business processes (i.e. quote to cash, lead generation, financial reporting, employee onboarding, systems and data architecture, etc.)
- Ability to drive high-quality decisions and influence decisive action
- Ability to think strategically about acquisition objectives and map strategy into due diligence evaluations and a comprehensive integration project plan
- A desire to roll-up your sleeves to see an integration project to successful completion
- Experience in the technology or financial services industries
Our Spread of Total Rewards
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
*Bread puns encouraged but not required
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At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
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Bready* to make a change? Apply today!
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