Toast
We power successful restaurants.
Boston, MA

Facility Coordinator

Sorry, this job was removed at 11:41 a.m. (EST) on Monday, September 16, 2019
Find out who's hiring in Greater Boston Area.
See all Operations jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 


Bready to make a change?

This position will work with the Workplace Experience & Real Estate team to ensure all Toast facility requests and work orders are handled in an efficient and timely manner. Our ideal team member is personable, quick to smile, and ready to take on any task. This employee will be responsible for office appearance while striving to provide an engaging hospitality-like experience for all employees and guests. This individual will balance time and energy between the Fenway office, Woburn Warehouse and other Boston offices as required.


About this Roll*

  • Act as primary point of contact for day to day facilities related requests or comments.
  • Monitor, prioritize, and report on all incoming facilities service tickets.
  • Provide reports on open and closed work orders including status and progress
  • Acts as the main vendor coordinator for all facility and maintenance related issues including:
    • Build working relationships with vendors, landlord maintenance team, workplace experience team, real estate team, and our toasters!
    • Maintain and verify accuracy of vendor contracts while enforcing Toast policy and procedure
    • Assigns work orders and routine maintenance to multiple technicians, subcontractors and vendors and establishes SLAs and KPIs for completion
    • Creates vendor files on proposals and work orders and checks accuracy on completed paperwork submitted by vendors. 
    • Work with vendors on billing and invoicing for services rendered
  • Assure facility related supplies are ordered and stocked - (i.e reasonable accommodations for work space, replacement pieces, chairs, etc.).\
  • Assist with reconciliation of our monthly credit card expenditures for facilities related items
  • Assist in the coordination and implementation of emergency planning initiatives for Fenway office
  • Assist with any facility related needs for employee engagement activities.

Do you have the right ingredients?

  • 2-3 years experience in facilities or property management 
  • Experience in digital work order systems (Service Now) or other.
  • Possess an all-star attitude- A self-starter, you believe yourself to be creative, fun, good humored and approachable
  • A quick thinker with an excellent work ethic who can adapt and rapidly shift gears as needed
  • Articulate- strong verbal and written communication skills, with both internal customers and external vendors
  • Exhibited exemplary organization, problem solving, and collaboration skills
  • Able and willing to do heavy lifting (rearrange furniture, move boxes). Physically must be able to lift and carry 50lbs
  • BA preferred
  • Work schedule: 40 hours, must be available to start as early as 6am and stay as late as 10pm to assist with vendor coordination. On call in emergency situations.
  • Travel between our Boston properties (Fenway, Woburn, WeWork Boston)
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

More Jobs at Toast

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ToastFind similar jobs like this